Published by TAV Bilisim Hizmetleri A.Ş. on Oct 1, 2024

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with TAV Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TAV Bilisim Hizmetleri A.Ş. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TAV Mobile

1. Real time arrival and departure information (estimated time, airline information, status, delays, etc.

2. You can manage your time effectively by being informed immediately about the departure and arrival times of the domestic/international flights of all airlines through Flight Info and you can also search your flight status.

3. Events, entertainments and special days’ information at TAV Airports.

4. Information of the most popular malls, museums, and restaurants at the city you’ll travel.

5. Location of Restaurants, Cafes, Lounges, Ticket Sale Offices, Lost & Found Offices, ATMs at the airport.

6. With TAV Mobile, all information from TAV’s Airports is at your fingertips.

7. Car Parking and Valet Service rates and information for each airport.

8. Transportation information to downtown by HAVAS, Bus, Train, Taxi, Rent a Car, etc.

9. You can find location of all the stores at the airports.

10. You can also use the currency converter.

11. TAV Passport is a special membership program offering you speed, comfort and privileges in your travels through the airports operated by TAV.

TAV Customer Insights

1. It would be better for older people.the worst airport i have ever been to, most of staff are Racism, they forced me to take off my clothes just Like I'm a terrorist! although i am only a student visiting my brother!! it's a shame that a beautiful country like georgia allow this to happen, bad trip and bad experience..add more airportsბოლო პერიოდში ხშირად ძველი რეისები არის ხოლმე ჩარჩენილი აპლიკაციაშიც და თქვენს საიტზეცGreat appExellent appHelpfulGoodpoorIt showed wrong checking counter, so I wasted waiting in wrong line 1 hour.

2. Please add date numbers or make it grouped/sorted by dates on the flights menu.

3. 29Jun2018, flight 0322.

4. there for hour.

Steps to Troubleshoot & Fix TAV Issues

1. Fix TAV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TAV: Restarting the app will resolve most errors.
  2. Update the TAV App. Here is how:
    1. On Android goto PlayStore » Search for "TAV" » Open TAV Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TAV » click "UPDATE".
  3. Clear TAV Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from TAV servers.
    1. On Android, goto Settings » Apps » Select "TAV Mobile" » click Storage » click "Clear Cache".
  4. Check TAV app permissions. If any of these permissions required to use your device's features are disenabled, TAV might not work.
  5. Uninstall and reinstall TAV. If nothing else has worked, completely uninstall TAV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TAV not working


2. Fix TAV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TAV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TAV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TAV may not be able to connect to the Internet when running in the background.

Reported Issues