Contact UBS Financial Services Customer Service

Why should I report an Issue with UBS Financial Services?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of UBS AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The availability of UBS Financial Services in non-US App Stores for download does not constitute a solicitation, offer or recommendation of a UBS product or service or to enter into any transaction, nor does it establish or constitute a solicitation or offer to establish a client relationship between the person who downloads UBS Financial Services and UBS Financial Services Inc. or any of its affiliates.

2. As a firm providing wealth management services to clients, UBS Financial Services Inc. offers investment advisory services in its capacity as an SEC-registered investment adviser and brokerage services in its capacity as an SEC-registered broker-dealer.

3. The App is intended for or able to be used only by pre-existing UBS Financial Services Inc. clients domiciled in Australia; it is not intended as any form of solicitation to persons domiciled in Australia who do not hold UBS Financial Services Inc. accounts.

4. UBS Financial Services Inc. is not a licensed financial services institution in your jurisdiction and the content of the App may not have been approved, disapproved or endorsed by any financial or regulatory authority in your jurisdiction. © UBS 2022. All rights reserved.

5. UBS Financial Services Inc. has made UBS Financial Services app available to, and UBS Financial Services app is only intended for and able to be used by existing clients of UBS Financial Services Inc.

6. UBS Financial Services Inc. is a subsidiary of UBS AG. Member FINRA. Member SIPC. IS2203388 Exp.

7. The App is hosted outside your jurisdiction by UBS Financial Services Inc.

8. Investment advisory services and brokerage services are separate and distinct, differ in material ways and are governed by different laws and separate arrangements.

9. It is important that you understand the ways in which we conduct business, and that you carefully read the agreements and disclosures that we provide to you about the products or services we offer.

10. UBS will use your responses to personalize your digital experience, but will not update client records unless you confirm the information with your Financial Advisor.

11. For more information, please review client relationship summary provided at ubs. com/relationship summary, or ask your UBS Financial Advisor for a copy.

1. We also need to pay for the feeservice os great, but managed accounts are terrible! Expensive and no different than indexesEither seems to have a lot of maintenance windows or is simply downapp crashed due to a bug and qr code option not available for enhanced security on the websiteClunky.

2. To continue using the most recent UBS Financial Services App, please update your Android version by July 14, 2023" and then crashes.

3. Now it pops up quick message in small print "We noticed you are using an outdated version of Android.

4. Need a code to login, it gets texted to you, you copy it but it doesn't paste the whole thing.

5. The Mobile Agreement that has to be scrolled through doesn't appear onscreen without exiting and signing back in, leaving the only clickable option as DISAGREE.

6. Please fix this ASAP!Awful app, worse every time they upgrade it! I get error messages that I cannot log in even though my login ID and PW weren't changed.

7. The 2 step authentication is a joke! I asked for a one-time code to be sent and never received a single message.

8. But app insists on texting my land line regardless of what I select, making the app unusable.The UBS web site indicated that this app would make it easier to sign in to my account.

9. If you agree you are given options for receiving a PIN: text or phone call.

10. The app needs to be running to get a push notification, and then you have to manually open it.

11. When you do finally get it, it's 18 letter-size pages, which simply cannot be read on a phone.

1. Fix UBS Financial Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UBS Financial Services: Restarting the app will resolve most errors.
2. Update the UBS Financial Services App. Here is how:
   1. On Android goto PlayStore » Search for "UBS Financial Services" » Open UBS Financial Services » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UBS Financial Services » click "UPDATE".
3. Clear UBS Financial Services app cache: Clearing cached data will force your app to retrieve the latest data directly from UBS Financial Services servers.
   1. On Android, goto Settings » Apps » Select "UBS Financial Services" » click Storage » click "Clear Cache".
4. Check UBS Financial Services app permissions. If any of these permissions required to use your device's features are disenabled, UBS Financial Services might not work.
5. Uninstall and reinstall UBS Financial Services. If nothing else has worked, completely uninstall UBS Financial Services then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UBS Financial Services not working

2. Fix UBS Financial Services Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UBS Financial Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UBS Financial Services not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UBS Financial Services may not be able to connect to the Internet when running in the background.