Contact EC21.com Customer Service

Why should I report an Issue with EC21.com - B2B Marketplace?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EC21 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. EC21 is a leading global B2B marketplace connecting buyers with suppliers all over the world including China, Korea, United States and more.

2. Nowadays, online B2B marketplace is becoming more and more important trade tool for business to business transaction and marketing because it speeds up marketing process and saves overall transaction cost.

3. It will help you find global manufacturers and buyers much easier and faster. - Send inquiries to contact manufacturers and buyers.

4. Buyers can also post their own buying leads to get quotes or offers from manufacturers.

5. EC21 app allows you to stay up to date with new products and inquiries.

6. Suppliers/manufacturers/exporters can post and promote their products and selling leads.

7. Buyers/importers can search and contact suppliers easily by B2B categories and keywords.

8. Join the great B2B portal, EC21 and boost your business, we will always be with you!

1. O have proof of what I write here.Is this for mobile app really? I was tries to upload the products.The option like went to horizontal.Using like Laptop or desktop.The Fonts size Also is very small.Even can't zoom or enlarge the Font sizes.Please can anyone tell me is this mobile app or desktop version.Tried to create a account but useless..verification does not work wella lot scam.

2. I was almost defrauded by someone who in USA on this online store, he has some products displayed like iPhone X, Samsung s8, s9 etc., If I bought one he'll send 2 instead, I asked for mode of payment; PayPal? He said only western union transfer.

3. If I had sent him money worth $1000, how do I explain that? If your the developer of this URL (cos it's not an app) is not a fraudulent person, then all sellers on your platform needed to be checkmate and.

4. We got talking but on a contrary, I had to rethink, could this be real? And after few days he has been disturbing me to place order through call, I did not answer.

5. i lost 2000 dollars with a fake company.

6. lost time, lost money and it was a indian man.

7. be carefulThe best amongst all B2B Portals!!A Blank white page... nothing moreI thought it would be like alibaba.

8. there are the same phone with different name of company.

9. he may change his name all the time but his accent i got.

10. That was 1st week in November and till now, that number is not going through till date.

11. Sanctioned.

1. Fix EC21.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EC21.com: Restarting the app will resolve most errors.
2. Update the EC21.com App. Here is how:
   1. On Android goto PlayStore » Search for "EC21.com" » Open EC21.com - B2B Marketplace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EC21.com » click "UPDATE".
3. Clear EC21.com - B2B Marketplace app cache: Clearing cached data will force your app to retrieve the latest data directly from EC21.com servers.
   1. On Android, goto Settings » Apps » Select "EC21.com - B2B Marketplace" » click Storage » click "Clear Cache".
4. Check EC21.com app permissions. If any of these permissions required to use your device's features are disenabled, EC21.com might not work.
5. Uninstall and reinstall EC21.com. If nothing else has worked, completely uninstall EC21.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EC21.com not working

2. Fix EC21.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EC21.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EC21.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EC21.com may not be able to connect to the Internet when running in the background.