AppContacter
Contact Adobe Advertising Cloud Customer Service
Published by Adobe Advertising Cloud
Report an issue with Adobe Advertising Cloud.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
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Why should I report an Issue with Adobe Advertising Cloud?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Adobe Advertising Cloud to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Adobe Advertising Cloud Customer Insights
Steps to Troubleshoot & Fix Adobe Advertising Cloud Issues
1. Fix Adobe Advertising Cloud Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Adobe Advertising Cloud: Restarting the app will resolve most errors.
- Update the Adobe Advertising Cloud App. Here is how:
- On Android goto PlayStore » Search for "Adobe Advertising Cloud" » Open Adobe Advertising Cloud » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Adobe Advertising Cloud » click "UPDATE".
- Clear Adobe Advertising Cloud app cache: Clearing cached data will force your app to retrieve the latest data directly from Adobe Advertising Cloud servers.
- On Android, goto Settings » Apps » Select "Adobe Advertising Cloud" » click Storage » click "Clear Cache".
- Check Adobe Advertising Cloud app permissions. If any of these permissions required to use your device's features are disenabled, Adobe Advertising Cloud might not work.
- Uninstall and reinstall Adobe Advertising Cloud. If nothing else has worked, completely uninstall Adobe Advertising Cloud then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Adobe Advertising Cloud not working
2. Fix Adobe Advertising Cloud Server issues & Internet Connection
- Check network connection: An unstable Internet will make Adobe Advertising Cloud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Adobe Advertising Cloud not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Adobe Advertising Cloud may not be able to connect to the Internet when running in the background.
