Contact Adobe Acrobat Sign Customer Service

Why should I report an Issue with Adobe Acrobat Sign?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Adobe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Adobe Acrobat Sign is used by businesses of all sizes — including Fortune 1000 companies, healthcare organizations and financial institutions — to accelerate critical business processes in Sales, HR, Legal and Operations. • Sign directly on the screen with your finger or stylus. • Sign or click to approve a document sent by others. • Delegate signing to another person or reject a signing request. • Save partially filled forms to complete at a more convenient time. • Send documents for signature from your online document library, your device or email attachments. • Work with documents from Google Drive, Box, Dropbox or Adobe Document Cloud. • Use your Android to get e-signatures in person when meeting a client. • Choose a language for the signer’s experience. • Track progress and manage agreements with real-time status updates. • Send reminders to recipients who haven't signed yet. • View agreements stored in your online account. • All parties get a certified copy of the signed document automatically by email. • Adobe Acrobat Sign is compliant with e-signature laws around the world, including the U. S.

2. Adobe Acrobat Sign is the electronic signature solution you can trust, from the global leader in secure digital documents for over 25 years.

3. This app is a mobile companion for the Adobe Acrobat Sign e-signature service.

4. Adobe Acrobat Sign requires an active subscription with one of the following Adobe offerings.

5. With it, you can e-sign documents and forms, send them to others for e-signature, track your documents and get signatures instantly with in-person signing.

6. ESIGN Act and the European Union eIDAS Regulation. • Signed documents are encrypted and saved as Certified PDFs.

7. Get e-signatures on documents and forms. Easily. Securely. Anywhere.

8. Recipients can validate document authenticity. • Each transaction includes a complete audit trail detailing events and actions. • Adobe Acrobat Sign meets stringent security compliance standards and is certified compliant with ISO 27001, SOC 2 Type 2, HIPAA and PCI DSS v3. 0 used by the Payment Card Industry. • Adobe Acrobat Sign provides protection for both the sender and the signer during the signing process with identity verification options, an audit trail, a tamper-evident seal and more. • Turn any paper document into a PDF, then send for fast e-signing. • Scan multiple document pages into a single PDF and reorder them as desired. • Enhance your camera images with boundary detection, perspective correction, and text sharpness.

1. Adobe - you need to make this more user friendly, add the ability to access your creative cloud documents and simplify the field assignment process.

2. After filling out the form, when you get to change the country, you'll have to fill them out again and the free trial version option was totally gone! I ended up paying what I thought was the trial version.

3. The whole Adobe sign thing is slow and clunky compared to other signing services.I was duped into paying for the app.

4. It asked me to sign in twice and still didn't get a current iteration of what is in my Adobe Document Cloud.

5. So far, when I send using the mobile app, I don't get the complete info I request and they sign just anywhere on the document.

6. 👎🏾It doesnt pull current versions of your document cloud into the app, so you can't ask for signatures from the phone using their own software cloud.

7. I can barely use it to check if a document has already been signed due to how slow it is.I cannot sign-into my corporate account, says errors signing in.

8. I can send the e-sign, but I cannot indicate where they need to sign like I would if it were submitted via desktop.

9. What's the point of having mobile access if usability isn't consistent across the board? It makes no sense ESPECIALLY since you have to pay to even have the ability to have unlimited utilization of the feature.

10. It was very buggy with the free version so I thought of trying the free trial version.

11. It is slow and creating documents to send for signature is near impossible with its horrible layout.

1. Fix Adobe Acrobat Sign Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Adobe Acrobat Sign: Restarting the app will resolve most errors.
2. Update the Adobe Acrobat Sign App. Here is how:
   1. On Android goto PlayStore » Search for "Adobe Acrobat Sign" » Open Adobe Acrobat Sign » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adobe Acrobat Sign » click "UPDATE".
3. Clear Adobe Acrobat Sign app cache: Clearing cached data will force your app to retrieve the latest data directly from Adobe Acrobat Sign servers.
   1. On Android, goto Settings » Apps » Select "Adobe Acrobat Sign" » click Storage » click "Clear Cache".
4. Check Adobe Acrobat Sign app permissions. If any of these permissions required to use your device's features are disenabled, Adobe Acrobat Sign might not work.
5. Uninstall and reinstall Adobe Acrobat Sign. If nothing else has worked, completely uninstall Adobe Acrobat Sign then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Adobe Acrobat Sign not working

2. Fix Adobe Acrobat Sign Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Adobe Acrobat Sign be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Adobe Acrobat Sign not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Adobe Acrobat Sign may not be able to connect to the Internet when running in the background.