Published by TSBsupport on Sep 11, 2024

Report an issue with TNStateBank.
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Why should I report an Issue with TNStateBank Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TSBsupport to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TNStateBank Mobile image 1 contact TNStateBank Mobile image 2

About TNStateBank Mobile

1. The Tennessee State Bank App is a free mobile decision-support tool that gives you the ability to aggregate all of your financial accounts, including accounts from other financial institutions, into a single, up-to-the-minute view so you can stay organized and make smarter financial decisions.

2. Add Tags, Notes, Images & Geo-Information: By enhancing transactions with custom tags, notes or photos of a receipt or check, you have the ability to stay organized and find exactly what you’re looking for when searching through your finances.

3. To use the Tennessee State Bank App, you must be enrolled as a Tennessee State Bank Internet Banking user.

4. Contact:  Locate ATMs or branches and contact Tennessee State Bank customer service directly from the app.

5. Multi-Account Aggregation: View all of your financial information (balances, transaction history, merchant spending averages) in one place for on-the-go organization.

6. The app utilizes the same bank-level security that protects you when you’re on Internet Banking.

7. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.

8. It is fast, secure and makes life easier by empowering you with the tools you need to manage your personal finances.

9. The app also features a unique 4-digit passcode setting that prevents unauthorized access.

10. Alerts & Notifications: Set alerts for low funds and be notified about upcoming bills.

11. After you successfully login to the app, your accounts and transactions will begin updating.

TNStateBank Customer Insights

1. But as I said, it is an improvement, and I appreciate that period best regards.Tennessee State Bank employees are always courteous and efficient.

2. The Tennessee State Bank app works very well.Great app.

3. All together a fantastic app.I Love Tennessee State Bank.

4. The only thing left is to show your balance after each transaction, so you can go back and look at what your balance was after a specific transaction, and this app would be heaven lol.The only thing I don't like is sometimes it will show the same transaction multiple times.

5. There is no access to historical statements prior to the date of Signing up for electronic statements, Except for calling online support, and the log out sequence unnecessarily complex.

6. Way to go Tennessee State Bank.

7. I really wished this problem was fixed and it only showed the transaction once so I wouldn't panic and have a nervous breakdown lol.Never can even sign in.

8. Just joined this bank, customer service is great but this may be a deal breaker.

9. Since I got this I have kept my balance up and haven't overdrawn one single Time.

10. I just Moved to Another State I Have had a few Problems using my Debit card in that state.

11. Online banking is a must.Fairly easy to manage.

Steps to Troubleshoot & Fix TNStateBank Issues

1. Fix TNStateBank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TNStateBank: Restarting the app will resolve most errors.
  2. Update the TNStateBank App. Here is how:
    1. On Android goto PlayStore » Search for "TNStateBank" » Open TNStateBank Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TNStateBank » click "UPDATE".
  3. Clear TNStateBank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from TNStateBank servers.
    1. On Android, goto Settings » Apps » Select "TNStateBank Mobile" » click Storage » click "Clear Cache".
  4. Check TNStateBank app permissions. If any of these permissions required to use your device's features are disenabled, TNStateBank might not work.
  5. Uninstall and reinstall TNStateBank. If nothing else has worked, completely uninstall TNStateBank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TNStateBank not working


2. Fix TNStateBank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TNStateBank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TNStateBank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TNStateBank may not be able to connect to the Internet when running in the background.

Reported Issues