Published by TENG JINDA on May 28, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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About TFit

1. TFit is a companion app developed by the company for smart sports bracelets.

2. It can synchronize the user's personal health and daily exercise volume to the mobile phone, and push the caller number, SMS and other notifications in the mobile phone to the bracelet.

TFit Customer Insights

1. The app keeps disconnecting from watch and you have to reset personal information like weight in lb./kg. And the time switches back to 24hr.

2. My watch is paired to my phone, but the connection on the app keeps disconnecting so none of my info can sync.

3. All are ignored.It works before but It doesn't band to my phone anymore i tried connecting to Bluetooth and QR code scanner but it's not working...I don't know what happened but it really doesn't band anymore please fix the Tfit app I tried to connect and band to my Samsung, iPhone and Vivo phone but it's not working.

4. Also if you download one off the app they are smaller than the watchface and if you reset the watch the digital clock is much smaller than the actual watch face.

5. The apps needs improvement but the watch itself is good.Watch looks and feels like you spent more than 20 dollars on it.

6. Fix this and you have a great combo.Total Garbage!! App keeps disconnecting with watch.

7. Only thing that's gone to my watch has been phone calls.

8. Good thing it was cheap, but it should be able to do at least what it advertises, and it can't do even the basic parts of that.The app ruins a potentially good watch.

9. You cannot download the watch faces that are on the GVAXIS advert.

10. Also, it resets your watch back to default factory settings, so you lose all your custom settings AND your watch dial face.

11. You have to slide the bands into the watch and its a pretty tight fit, they dont snap or connect by clasps.

Steps to Troubleshoot & Fix TFit Issues

1. Fix TFit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TFit: Restarting the app will resolve most errors.
  2. Update the TFit App. Here is how:
    1. On Android goto PlayStore » Search for "TFit" » Open TFit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TFit » click "UPDATE".
  3. Clear TFit app cache: Clearing cached data will force your app to retrieve the latest data directly from TFit servers.
    1. On Android, goto Settings » Apps » Select "TFit" » click Storage » click "Clear Cache".
  4. Check TFit app permissions. If any of these permissions required to use your device's features are disenabled, TFit might not work.
  5. Uninstall and reinstall TFit. If nothing else has worked, completely uninstall TFit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TFit not working


2. Fix TFit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TFit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TFit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TFit may not be able to connect to the Internet when running in the background.

Reported Issues

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