Contact dotFIT Customer Service

Why should I report an Issue with dotFIT?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of dotFIT, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Establish your calorie intake goal (food logging features that include quick log, favorite foods, sample menus, etc.

2. Fill in nutritional gaps and enhance performance with your 3rd party tested dotFIT supplementation!

3. Monitor progress and experience built-in program adjustments for consistent results!

4. Access your dotFIT Fitness/Nutrition Program with this web application!

5. If you have any questions, email us here: info@dotfit.

1. Like I just want to records the specific workout I did with out getting into strength or building muscle...and I can't even record more than 12 reps?! For some reason the gym said that my workout from the personal trainers gave me will show up in the app and it doesn't.great app, but you cannot edit your meals or step once you have logged them.

2. A way to sync with MyFitnessPal would be great, and there's already a way to sync with Fitbit which also syncs to MyFitnessPal, so it doesn't seem like too far of a stretch.

3. Now it just shows a blank whit screen when I open the app.Had to go to Web site to delete food item from log.

4. There is so much the dotFIT platform has to offer, and the tutorial videos available in the app are great.

5. Kept getting passed around just to do the basic things in app.Does not sync with myfitnesspal.

6. I hope they fix the long loading the weird glitching and the trouble logging in.This app worked the first time I attempted to use it.

7. It allows me (personal trainer/PT manager), my PTs, and my clients to access everything that the website has to offer, without having to type in a web link.

8. so if I accidentally logged something on the wrong date or put in the wrong # of steps, I cannot edit them.

9. Trying to record my workout and it doesn't even make sense.

10. Workout calendar is cool, but the food log leaves a lot to be desired.

11. The Apple version works great on my iPad.This app has way too many features and it's too crowded.

1. Fix dotFIT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart dotFIT: Restarting the app will resolve most errors.
2. Update the dotFIT App. Here is how:
   1. On Android goto PlayStore » Search for "dotFIT" » Open dotFIT » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for dotFIT » click "UPDATE".
3. Clear dotFIT app cache: Clearing cached data will force your app to retrieve the latest data directly from dotFIT servers.
   1. On Android, goto Settings » Apps » Select "dotFIT" » click Storage » click "Clear Cache".
4. Check dotFIT app permissions. If any of these permissions required to use your device's features are disenabled, dotFIT might not work.
5. Uninstall and reinstall dotFIT. If nothing else has worked, completely uninstall dotFIT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing dotFIT not working

2. Fix dotFIT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make dotFIT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to dotFIT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, dotFIT may not be able to connect to the Internet when running in the background.