Contact My Fitness Customer Service

Why should I report an Issue with My Fitness?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of fantasticappteam to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The exercises that this app provides works! I just started a week ago and I'm getting good results! You can also keep track of your bpm in the app, the downside is that ads show up a lot even if you're not in the appDont waste your time or space on your phone.

2. overall, they need to do something about the ads, but it is a good app.I got good results using this app although I wasn't consistent to do my workout everyday.

3. my phone starts getting stuck.. after 15 seconds an add pop out on whtever u r using.facebook insta snapchat calls.

4. Which I've never had to that often before.the app is useful and i can see how the workouts are good, but the ads are super annoying, and I don't see a reason why they need access to media.

5. even of u r on your homepage.. it is disgusting.. I was so upset what happened to my phone but I forgot about this app today was using Facebook.I saw the sponsored add of this app.

6. I'm not going to uninstall the app because it still can remind me to work out everyday and I really need that.I don't know why this app needs access to local storage.

7. I got interested so I tap install now and later I know its already on my phone .thanks to people who reviewSUPER ANNOYING.

8. Please!! It's frustratingI found this app on Instagram and I thought that I can put my info(height,weight) and see what I need to do but I was disappointed that it wasn't like what it looked like on ig.

9. Pop up ads occur while texting, while reviewing emails or doing anything on my phone.

10. I installed this app and see unnecessary ads every time I open my phone.

11. I've even had to restart my phone 3or 4 times within the last week.

1. Fix My Fitness Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Fitness: Restarting the app will resolve most errors.
2. Update the My Fitness App. Here is how:
   1. On Android goto PlayStore » Search for "My Fitness" » Open My Fitness » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Fitness » click "UPDATE".
3. Clear My Fitness app cache: Clearing cached data will force your app to retrieve the latest data directly from My Fitness servers.
   1. On Android, goto Settings » Apps » Select "My Fitness" » click Storage » click "Clear Cache".
4. Check My Fitness app permissions. If any of these permissions required to use your device's features are disenabled, My Fitness might not work.
5. Uninstall and reinstall My Fitness. If nothing else has worked, completely uninstall My Fitness then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Fitness not working

2. Fix My Fitness Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Fitness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Fitness not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Fitness may not be able to connect to the Internet when running in the background.