Published by The TemPositions Group on Sep 1, 2024

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Why should I report an Issue with TGC Mobile App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The TemPositions Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TGC Mobile App

1. This is the official Employee Mobile App of The TemPositions Group of Companies – consisting of School Professionals, School RN, On Call Counsel, Opus Scientific, CompuForce, AcctPositions, HR Staffing Solutions, Convention Services and The Creative Bureau.

2. This app enables you to stay connected with The TemPositions Group of Companies throughout your job search and while on assignment.

3. Use the app to quickly accept openings or easily submit your timeslip for your current assignment in seconds from your mobile device. -Upload your picture-Most of our client’s place orders for staff online, so putting a face to a name can really help you stand out from the crowd!

TGC Customer Insights

1. The update made it so it would crash when ever I opened it, but I guess u gotta uninstall the app and reinstall for it to work again.Horrible! Takes for ever to load.. Three days later and it is still not loading.

2. why does the app demands access anyway? I want to enter timesheets not taking pictures.This app doesn't work anymore.

3. A week later and still not loaded... Shameful!Very good place to work...i fumbled the ball once and they were understanding enough to give me a second chance!My job information is very important to me.

4. when denied the app gets hilariously upset by sending a pop up saying that access "CAMERA Denied!!!" and freezing.

5. It won't let me log in to do any type of thing with this.Just did the update, and app freeze, not able to open.

6. I downloaded the update, and now it tells me that a new update is available and directs me to Google store.

7. Also cumbersome to enter time.The update is not working.

8. Wish it had it's own tutorial built in... especially with the update.

9. Cheers .App requires access to video and camera.

10. The program runs smoothly and effortlessly, you wont have a problem with the interface.

11. I uninstalled it and reinstalled and the same thing keeps happening.Its useful.

Steps to Troubleshoot & Fix TGC Issues

1. Fix TGC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TGC: Restarting the app will resolve most errors.
  2. Update the TGC App. Here is how:
    1. On Android goto PlayStore » Search for "TGC" » Open TGC Mobile App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TGC » click "UPDATE".
  3. Clear TGC Mobile App app cache: Clearing cached data will force your app to retrieve the latest data directly from TGC servers.
    1. On Android, goto Settings » Apps » Select "TGC Mobile App" » click Storage » click "Clear Cache".
  4. Check TGC app permissions. If any of these permissions required to use your device's features are disenabled, TGC might not work.
  5. Uninstall and reinstall TGC. If nothing else has worked, completely uninstall TGC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TGC not working


2. Fix TGC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TGC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TGC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TGC may not be able to connect to the Internet when running in the background.

Reported Issues