Contact S&P Capital IQ Pro Customer Service

Why should I report an Issue with S&P Capital IQ Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of S&P Global Market Intelligence to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The S&P Capital IQ Pro mobile app gives clients quick and easy access to the latest news, market data, filings, and company information in addition to our vast universe of high-quality data.

2. S&P Capital IQ Pro combines broad data, powerful analytics, and deep sector intelligence to give our clients unrivaled insight into the companies and markets they follow.

3. This app is for S&P Global Market Intelligence clients who subscribe to the S&P Capital IQ Pro platform.

4. Current login information is required.

5. Accessible anytime, from virtually anywhere.

6. S&P Global Market Intelligence, a division of S&P Global Inc. (NYSE:SPGI), is a leading provider of multi-asset class data, research and analytics to institutional investors, investment advisors and wealth managers around the world.

1. Would be great to have a place to save all conf calls for future listening, more options for playback speeds (1.2x would be great), and an ability to chart historical financialsAs a long-term MI subscriber, I was glad to see S&P release a mobile friendly version of the platform.

2. Although I mostly use the website's Capital IQ platform for work, the app is great to quickly check out the latest news, key developments, stock watchlist, etc.Apparently the update is bad.

3. The amount of content, data, and functionality packed into the app is impressive, and the app has run smoothly for me so far.The app's new interface is great & user-friendly.

4. What's the point of creating such a product!Great to see Android app coming out! Definitely fast and user friendly.

5. Personally, I feel that the way the news are sorted are even better than how Eikon sorts them in their own app.It's been over 10 days since I downloaded the app.

6. Big improvement over prior app which was basically unusable (I ended up just making a shortcut to the desktop page instead).

7. Since the first day the app hasn't been able to refresh any of the pages.

8. Unusable.Seriously, I am from.ADNOC. Original version of Calital IQ was excellent.

9. I have not been able to access any kind of info on the app.

10. Nice to be able to listen to earnings calls on the go.

11. Links from emails don't work... I miss the old, clunky bad app, it was better.Overall feels neat.

1. Fix S&P Capital IQ Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart S&P Capital IQ Pro: Restarting the app will resolve most errors.
2. Update the S&P Capital IQ Pro App. Here is how:
   1. On Android goto PlayStore » Search for "S&P Capital IQ Pro" » Open S&P Capital IQ Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for S&P Capital IQ Pro » click "UPDATE".
3. Clear S&P Capital IQ Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from S&P Capital IQ Pro servers.
   1. On Android, goto Settings » Apps » Select "S&P Capital IQ Pro" » click Storage » click "Clear Cache".
4. Check S&P Capital IQ Pro app permissions. If any of these permissions required to use your device's features are disenabled, S&P Capital IQ Pro might not work.
5. Uninstall and reinstall S&P Capital IQ Pro. If nothing else has worked, completely uninstall S&P Capital IQ Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing S&P Capital IQ Pro not working

2. Fix S&P Capital IQ Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make S&P Capital IQ Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to S&P Capital IQ Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, S&P Capital IQ Pro may not be able to connect to the Internet when running in the background.