Published by Spartoo on Jul 22, 2024

Report an issue with Shoes and fashion Spartoo.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Shoes and fashion Spartoo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spartoo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Shoes and fashion Spartoo image 1 contact Shoes and fashion Spartoo image 2

About Shoes and fashion Spartoo

1. At Spartoo, you'll find over 50,000 styles of men's, women's and children's shoes from over 1000 designer brands popular with shoe lovers (Converse, FitFlop, UGG, Havaianas, Crocs... ) We also offer a wide range of bags and accessories from a selection of designer brands: Converse, David Jones, Desigual, Adidas Originals or Hello Kitty for little ones.

2. The largest selection of shoes available for your Android smart phone and tablet with Spartoo!

3. Footwear, clothes, bags and accessories... - Access the entire Spartoo catalogue where you can shop online, wherever you are.

4. From Nike, Vero Moda, Diesel or Esprit to G-Star Raw, discover the latest collections of popular brands in a few clicks .

5. SPARTOO also offers a large selection of clothing for men and women.

6. Do not hesitate to send us your comments and suggestions to help us improve future versions of the application. mobile@spartoo.

Shoes and fashion Spartoo Customer Insights

1. Wish it was as smooth as the website! Furthermore love the products and the products get delivered pretty fast!+ wide variety of things + good prices + the app doesn't freeze and it does not appear to have any bugs - unable to view large pictures of the products (unable to access the images, you can just slide through them from the product page, which means you are unable to see small details of the product) - unable to access products from the cart via a simple click.

2. Navigation could be improved and applying filters on search results is slow and buggy.Not very intuitive, just the website inside an application... It is plain stupid to have to change the phone language to be able to see that country's shop! And there is no information anywhere regarding this except for another 1 star review I saw here!what a horrible app.

3. sucks really badDoesn't work for delivery outside the UK :-( Only way would be to change my phone default settings but I won't be doing this just for using this app.They dangle a 10% discount in front of you to download an app where you cannot change the country of your address without changing the country and language of your phone.

4. What foolishness is this? Uninstalled.Too many bugs... Can't pay, can't go back, filters don't work properly, etc.. should be fixedI don't understand, when I put another country than the UK, i can't connect to my account and I can't find my favourite articles...Really awful app.

5. While changing to my country it will only load max 5 pictures, and when on the page of the product you can not use the zoom on the pictures.

6. It keeps changing prices I wanted a pair of trainers price was £19.99 for my size added it to basket suddenly its £102.99 This happens on everything you try to buy.

7. The app keeps going back in the default country and I need to keep switching it by every use.

8. I am using a phone with an android OSThis not really an app, merely a shortcut to a mobile website.

9. Dosent accept email doesnt let to choose another country other than UK.

10. You have to look them up again in the app în case you need to have a second look before ordering.

11. The app is sadly not all that great.

Steps to Troubleshoot & Fix Shoes and fashion Spartoo Issues

1. Fix Shoes and fashion Spartoo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shoes and fashion Spartoo: Restarting the app will resolve most errors.
  2. Update the Shoes and fashion Spartoo App. Here is how:
    1. On Android goto PlayStore » Search for "Shoes and fashion Spartoo" » Open Shoes and fashion Spartoo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shoes and fashion Spartoo » click "UPDATE".
  3. Clear Shoes and fashion Spartoo app cache: Clearing cached data will force your app to retrieve the latest data directly from Shoes and fashion Spartoo servers.
    1. On Android, goto Settings » Apps » Select "Shoes and fashion Spartoo" » click Storage » click "Clear Cache".
  4. Check Shoes and fashion Spartoo app permissions. If any of these permissions required to use your device's features are disenabled, Shoes and fashion Spartoo might not work.
  5. Uninstall and reinstall Shoes and fashion Spartoo. If nothing else has worked, completely uninstall Shoes and fashion Spartoo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shoes and fashion Spartoo not working


2. Fix Shoes and fashion Spartoo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shoes and fashion Spartoo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shoes and fashion Spartoo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shoes and fashion Spartoo may not be able to connect to the Internet when running in the background.

Reported Issues