Contact Souq.com Sellers Customer Service

Why should I report an Issue with Souq.com Sellers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Souq.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Amazon is a big name and i can't belive that they don't have the ability to hire talented programers that can fix a simple login problem like that?!It's not working as other selling apps , as on this app I can't change the price and I can't manage the business, when I was calling Souq for this issue they said this is not official way to manage business and this is like plus it's not mandatory to work, less than one star .. Amazon app in the USA much better than this.

2. Will revise rating if/when this is fixed.not reliable by any means, no notification, signs out automatically, can't Action items from it, can't even change price feom it , it showw header frame error !!I dont like it dont works most of the time .

3. plus that it is not working at all now , unability of logining in .. at leaset update the sellers whats going on , 22/Jan/ 2019 ThanksAfter the system changed to amazon's, the experience became WORSE.

4. CANT change product prices, says user credentials incorrect, FIX IMMEDIATELY!App performs as expected, but after the last update I'm no longer able to log in as my email.

5. there is literally a constant banner that says "something went wrong!" it may as well but the logo for this app.The app does not work to update prices.

6. Older version was much better atleast it used to open.after the update, i can't login to my account because my e-mail contains - minus sign.

7. The app is a real disaster! Keeps on asking for verification and now it's the 4th time for me to verify it!!good concept but almost nothing works.

8. What is the point of keeping it online if prices can't be changed ? It shows error2 updates in few days and the experience is so bad.

9. Extremely bad behavior from the call center, this app keeps on logging of and miss the lists of products even after placing it multiple times.

10. After update can't login... App keeps crashing.

11. can't see my orders can't see inventory and everything takes ages to work properly I always prefer to use the website because its much easier.

1. Fix Souq.com Sellers Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Souq.com Sellers: Restarting the app will resolve most errors.
2. Update the Souq.com Sellers App. Here is how:
   1. On Android goto PlayStore » Search for "Souq.com Sellers" » Open Souq.com Sellers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Souq.com Sellers » click "UPDATE".
3. Clear Souq.com Sellers app cache: Clearing cached data will force your app to retrieve the latest data directly from Souq.com Sellers servers.
   1. On Android, goto Settings » Apps » Select "Souq.com Sellers" » click Storage » click "Clear Cache".
4. Check Souq.com Sellers app permissions. If any of these permissions required to use your device's features are disenabled, Souq.com Sellers might not work.
5. Uninstall and reinstall Souq.com Sellers. If nothing else has worked, completely uninstall Souq.com Sellers then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Souq.com Sellers not working

2. Fix Souq.com Sellers Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Souq.com Sellers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Souq.com Sellers not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Souq.com Sellers may not be able to connect to the Internet when running in the background.