Contact SkyOne Customer Service

Why should I report an Issue with SkyOne Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SkyOne FCU to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Manage your money securely with the SkyOne Mobile app. • Log in quickly and securely with Fingerprint Recognition. • View spending habits, create savings goals, and set up budgets.

2. Register your account for mobile and online banking at skyone.

3. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

1. Having to enter a code from my email everytime I want to send money through zelle is quite irritating too.Totally unusable.

2. The only question is "how have you not fixed it yet?"Account transfers, no way to enter a decimal point on the amount - whole dollar amounts only.

3. I can't I won'tMobile deposit is still completely unusable after they did a "new design" update a month ago.

4. And NO bank should be sponsoring ads within their site.It was working good for one day after the recent update.

5. App was perfectly good and functional before then! Not using it nowI have had this app for several months now and have never been able to use it.

6. When I go to Mobile Deposit, it kicks me out to sign-in right after I take one picture of the check.

7. Plus there's more.Fingerprint login no longer worksThis update was more of a downgrade.

8. No mobile deposit is working so if you don't have a branch near you, you can't deposit anything.

9. Prior to this "update" the app was 10 stars.

10. I constantly get error 500 message when I try to log in, despite not having any trouble with the desktop site.

11. I'm able to do external transfer and zelle.

1. Fix SkyOne Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SkyOne: Restarting the app will resolve most errors.
2. Update the SkyOne App. Here is how:
   1. On Android goto PlayStore » Search for "SkyOne" » Open SkyOne Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SkyOne » click "UPDATE".
3. Clear SkyOne Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from SkyOne servers.
   1. On Android, goto Settings » Apps » Select "SkyOne Mobile" » click Storage » click "Clear Cache".
4. Check SkyOne app permissions. If any of these permissions required to use your device's features are disenabled, SkyOne might not work.
5. Uninstall and reinstall SkyOne. If nothing else has worked, completely uninstall SkyOne then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SkyOne not working

2. Fix SkyOne Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SkyOne be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SkyOne not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SkyOne may not be able to connect to the Internet when running in the background.