Contact Step Counter Customer Service

Why should I report an Issue with Step Counter - Pedometer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of L.U. Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Well worth a try!A huge number of statistics are displayed through charts in such a creative way, making it easy for me to understand and track data of my week and month steps, as well as distance traveled and calories burned.

2. Several problems: 1) could find no way to calibrate step length so that distance walked verges on the fictional - 4718 steps is unlikely to be 1.7 miles.

3. The app counts all the steps you walk while holding the phone so you can calculate what sort of distance you walk besides any formal measured walks you take.This app is super easy to use.

4. When it works, it's great, but when it tells me I have 0 steps when I have already seen 4000 for the day, or when the same number comes up when I just walked another 800, it ticks me off.

5. 1 mile according to my car's odometer equals 2640 steps on this app, in other words, 2 feet per step for 5280 feet, which is one mile.

6. Complete accuracy would be a HUGE improvementThe modern and simple interface attracted me at first sight and I keep using it due to its usefulness and convenience.

7. From the moment I open this app, it starts counting the steps automatically, every 24 hours, even though the screen is off.

8. It measures steps, converts them to mph, and shows the calories that a person burns.

9. I have yet to check out that feature...This is a great little app for monitoring distance walked.

10. Although at times I think I've walked twice the steps it says.

11. 2) having ads across bottom or top of screen is one thing; opening the ap to a full-screen, full-volume, full-colour advert is something quite different.

1. Fix Step Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Step Counter: Restarting the app will resolve most errors.
2. Update the Step Counter App. Here is how:
   1. On Android goto PlayStore » Search for "Step Counter" » Open Step Counter - Pedometer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Step Counter » click "UPDATE".
3. Clear Step Counter - Pedometer app cache: Clearing cached data will force your app to retrieve the latest data directly from Step Counter servers.
   1. On Android, goto Settings » Apps » Select "Step Counter - Pedometer" » click Storage » click "Clear Cache".
4. Check Step Counter app permissions. If any of these permissions required to use your device's features are disenabled, Step Counter might not work.
5. Uninstall and reinstall Step Counter. If nothing else has worked, completely uninstall Step Counter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Step Counter not working

2. Fix Step Counter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Step Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Step Counter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Step Counter may not be able to connect to the Internet when running in the background.