Contact Smart Watch Customer Service

Why should I report an Issue with Smart Watch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SenzMate (Pvt) Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Except for the time and that's only if your phone is workingI can't anything going I think these Kore Trak watches are a big SCAM I even got FALSE Delivery E-mails I've tried everything in trying to get this Friging watch to hook up on my phone BUT NOTHING.Mi I am not able to retrieve my smart watch which is not showing time,steps or any other functions.

2. The worst smart watch.Can't get it to set current time and date.

3. It doesnt even gove you the opportunity to connect.I can't set the time and date.

4. How to make it to work properly?I dont know how to use it and its a bad quality And it does not let you connect it to your phoneThis app was pointless.

5. This watch is so bad I wanted to throw it away, very inaccurate.

1. Fix Smart Watch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Watch: Restarting the app will resolve most errors.
2. Update the Smart Watch App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Watch" » Open Smart Watch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Watch » click "UPDATE".
3. Clear Smart Watch app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Watch servers.
   1. On Android, goto Settings » Apps » Select "Smart Watch" » click Storage » click "Clear Cache".
4. Check Smart Watch app permissions. If any of these permissions required to use your device's features are disenabled, Smart Watch might not work.
5. Uninstall and reinstall Smart Watch. If nothing else has worked, completely uninstall Smart Watch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Watch not working

2. Fix Smart Watch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Watch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Watch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Watch may not be able to connect to the Internet when running in the background.