Contact Ka-Partner App Customer Service

Why should I report an Issue with Ka-Partner App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Smart Communications, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your customer must simply scan your unique PayMaya Negosyo Account QR Code. • [NEW] Add Money to PayMaya Consumer Wallet: Top-up or replenish your customers’ Paymaya money wallets. • [NEW] Accept Pay Bills transactions for water, electricity, telco utility bills, and many more. • [NEW] Ka-Partner Rewards: Earn rewards points by selling Smart load services and redeem rewards like E-tickets, food items, load credits, bills rebates and many more! • Load Wallet: For loading Smart, TNT, and other telco products and offers (PLDT, Meralco, Cignal). • Security PIN: Protects the load wallet. 1. 2. 3.

2. Now, the new features will give you business opportunities to earn more! • [NEW] Buy Smart Load: Top-up your Smart load wallet using your Paymaya money wallet. • [NEW] QR Code Payment: Receive payments from your customers through your PayMaya accounts.

3. The Smart Ka-Partner App provides you more than what you need to make your loading business easier to manage and more convenient for load selling.

4. Please make sure that you are using the Retailer SIM as default SIM for mobile data connection. 4.

5. Stay tuned for our announcements and upcoming Ka-Partner App features.

6. Recommended to use mobile data.

7. Smartphone OS must be Android version 4.

8. Happy selling, Ka-Partner!

1. They also place the highest priced promos first so you have to be careful when it comes to selection.This app is useful for me as a retailer specially when the signal is weak except that not all smart and tnt promos are available in the app like call and text promos.I still need to use the old way of loading using the menu.I hope that in the next update all the other promos will be included not the giga promos only.Update:i hate that you always need to log-in and wait for otp everytime you use it, i hope you can improve that..This is so useless.

2. I tried uninstall and reinstall, but it didnt fix the crashing issue.Very bad,, a lot of messages appears after loading as i try move backward there's a key says to confirm again i tap and boom.. i eload double amount with the same number,,, thats how u deserve a poor reviews....OTP arrives super late.

3. Hope you can finally do something about it.ASKING FOR OTP EVERYDAY TO LOG-IN 👎👎👎👎👎 PROMOS ⭐⭐⭐⭐⭐ Logging in everyday that REQUIRES OTP is a bit much and sometimes OTP arrives late which is hassle.

4. I understand that this feature is for our security but compared to other e-wallet apps, ooh yes they also ask OTP for sometime but NOT everyday just to log-in.

5. They concentrate on the Giga Promos while disregarding the other promos.

6. *Will edit my rating if my concern is addressed.This is my first time to use this service and I'm already disappointed.

7. This is the worst app ever.Internet dependent app that makes it incovenient and as for the lastest update, i crashes just trying to input the password.

8. Already tried reboot but same issue.The apps hang most of the time.

9. Allow use of Password, Pin or Biometrics to log-in and lessen the need for OTP.

10. and has incomplete promos.

11. Tried loading someone, still freezes.

1. Fix Ka-Partner App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ka-Partner App: Restarting the app will resolve most errors.
2. Update the Ka-Partner App App. Here is how:
   1. On Android goto PlayStore » Search for "Ka-Partner App" » Open Ka-Partner App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ka-Partner App » click "UPDATE".
3. Clear Ka-Partner App app cache: Clearing cached data will force your app to retrieve the latest data directly from Ka-Partner App servers.
   1. On Android, goto Settings » Apps » Select "Ka-Partner App" » click Storage » click "Clear Cache".
4. Check Ka-Partner App app permissions. If any of these permissions required to use your device's features are disenabled, Ka-Partner App might not work.
5. Uninstall and reinstall Ka-Partner App. If nothing else has worked, completely uninstall Ka-Partner App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ka-Partner App not working

2. Fix Ka-Partner App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ka-Partner App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ka-Partner App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ka-Partner App may not be able to connect to the Internet when running in the background.