Contact NumReceipt Customer Service

Why should I report an Issue with NumReceipt - Receipt Scanner /Expense Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NumReceipt Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's also only taking photos in black and white, and when I bought the plus subscription it said color photos were included.So Awesome! I just take pictures and categorize the receipts that are the most important, or have a warranty, or that I know I'm likely going to have to take back (You don't need to do every receipt unless you want to keep detailed records and create reports of everything).

2. Easy to use, mostly... The only two flaws I'm currently noticing is 1) the need for a tip option since almost every service and dining experience these days requires one and 2) the breakout option is a little clunky, when you want to itemize a receipt.

3. On the pro list we see a lovely interface, easy scans (with errors) with a great crop feature, a variety of reports, and a clear website.

4. It seems to be online dependent now, which sucks, and the 'straight to ocr' feature makes things more difficult, since you have to cancel ocr to go crop your receipt, then restart ocr.

5. The one problem I did notice was that the information extraction is'nt very accurate, but that's easily overcome.Through the years (now 3 I think), I have found both the Android app and web interface via browser to have numerous bugs & glitches.

6. Specifically in cropping the images of receipts, it is difficult for me to quickly crop as the touch and drag method is very sensitive on my Android phone.

7. So far on the free version I can scan my receipts and the app will fill in the retailer and amount of money spent.

8. More recently, the Android software seems to want to update damn near every time I open it... making it inconvenient.

9. Focusing on streamlined uniformity, speedy data-entry design, and accuracy would elevate this product.This is a useful app, with responsive customer service.

10. Then, when I need the receipt like to return something, I easily do a search with words such as toaster, or Norton Security, or Red Wagon, and find it instantly.

11. Edit after reading NumReceipt's response: I didn't have time to be more succinct when I posted the review... the slowness is me, not the app.

1. Fix NumReceipt Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NumReceipt: Restarting the app will resolve most errors.
2. Update the NumReceipt App. Here is how:
   1. On Android goto PlayStore » Search for "NumReceipt" » Open NumReceipt - Receipt Scanner /Expense Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NumReceipt » click "UPDATE".
3. Clear NumReceipt - Receipt Scanner /Expense Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from NumReceipt servers.
   1. On Android, goto Settings » Apps » Select "NumReceipt - Receipt Scanner /Expense Manager" » click Storage » click "Clear Cache".
4. Check NumReceipt app permissions. If any of these permissions required to use your device's features are disenabled, NumReceipt might not work.
5. Uninstall and reinstall NumReceipt. If nothing else has worked, completely uninstall NumReceipt then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NumReceipt not working

2. Fix NumReceipt Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NumReceipt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NumReceipt not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NumReceipt may not be able to connect to the Internet when running in the background.