Published by Moon Technolabs Pvt. Ltd. on Nov 15, 2024

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Why should I report an Issue with Invoice Maker by Moon Invoice?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Moon Technolabs Pvt. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Invoice Maker Customer Insights

1. Keep it simple no extra file requirements and send invoice...Keeps me organized, tracks all my receipts with photos and categorizes them, all my invoices are organized, tracks my time working on projects, the home page shows exact revenue, expenses, profit, also shows roughly how much taxes I'll have to pay.

2. Working and making money is the part of the business that comes easy to me, bring organized with paper work is not my thing at all, with Moon Invoice I literally don't have to think about that part of the business, it's all done for me, one of the best apps I have by farThere were a few glitches in the prior version of this app.

3. Thanks technical team to create this amazing app!!!Great app, I run a small floor polishing business and this app has more than halved the time it takes to finish my quotes and invoices I no longer need a calculator or a calendar and also they look amazing and is very simple to set up and use.

4. I've reached out a couple times about this and it was pretty much ignored and all they said was there was nothing wrong when it was clear there was something wrong.Nothing free here.. All for paid.. You will make recept but for view and print it needs feesI wanted to make a receipt for a past transaction.

5. Creates great invoices, categorizes my expenses, track time which is crucial for contractors, and connects to my business bank account.

6. Every time you edit an invoice, the new invoice adds fields you didn't add, amount you didn't enter items altogether.

7. This is bad.Moon invoice is a great app for managing a small business billing app.

8. Select from device and go.....we were told to create a specific type of file to have app accept our files containing clients and info.

9. I used a different service and I have been trying to cancel this "free trial" and they refuse to cancel.

10. Which does not work here! Cancel my subscription!!!I would have given it more plus but for the following and other issues.

11. It should only show in the paid subscription lists.It would be an awesome feature to have work orders.

Steps to Troubleshoot & Fix Invoice Maker Issues

1. Fix Invoice Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Invoice Maker: Restarting the app will resolve most errors.
  2. Update the Invoice Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Invoice Maker" » Open Invoice Maker by Moon Invoice » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Invoice Maker » click "UPDATE".
  3. Clear Invoice Maker by Moon Invoice app cache: Clearing cached data will force your app to retrieve the latest data directly from Invoice Maker servers.
    1. On Android, goto Settings » Apps » Select "Invoice Maker by Moon Invoice" » click Storage » click "Clear Cache".
  4. Check Invoice Maker app permissions. If any of these permissions required to use your device's features are disenabled, Invoice Maker might not work.
  5. Uninstall and reinstall Invoice Maker. If nothing else has worked, completely uninstall Invoice Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Invoice Maker not working


2. Fix Invoice Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Invoice Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Invoice Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Invoice Maker may not be able to connect to the Internet when running in the background.

Reported Issues

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