Published by Leap Fitness Group on Jul 22, 2024

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Why should I report an Issue with Gym Workout Tracker: Gym Log?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Leap Fitness Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Gym Workout Tracker: Gym Log image 1 contact Gym Workout Tracker: Gym Log image 2

Gym Workout Tracker Customer Insights

1. Otherwise, it works as well as a spreadsheet with sound.I just have a couple of suggestions, firstly I would like an option where you can move the muscle groups, sometimes you have to scroll down to find a workout, it'd be better to have your own order, also it'd be cool if you could kind of "block" certain exercises that you don't like, it's kind of annoying that you have to replace/remove workouts every day, a dark mode would be cool too and an option to download all the content when you don't have data at the gym even if it's a paid feature.Awesome app.

2. I've gotten back into the habit of working out since using this - the added structure makes it so much easier to stick to it.Excellent app!! I needed to transfer some of my exercises from my previous app to this one, and had no problem! Just manually put them into the exercises selection page, under their related muscle group.

3. Otherwise great app!This is an amazing workout app that would be perfect if it didn't have one minor bug: sometimes in the records for some exercises it does not record the weight you lifted, only "bodyweight" which is wrong.

4. If it locked the premade plans or certain tracking metrics, thats one thing but not honoring a purchase on a new device and putting basic exercises behind a paywall is infuriating.

5. Also the trainer's suggested workouts, doesn't generate any of my added exercises into routines.I have always enjoyed leap fitness apps but this one is absolute garbage.

6. Additionally, there is not support for logging cardio like treadmill or elliptical (yes, you can add those as custom, but I need custom fields for tracking distance, resistance, etc.). Finally, the app does not keep the screen on (nor does it offer the option to do so).

7. I purchased the full version at some point prior to them going to a subscription model and it's locked me out of tracking exercises that I've been doing for months.

8. I get there is a 7 day free trial, but not everyone can afford 30 dollars a year for an app that basically just shows you different workouts you can do.Update: 5 to 1 star I love this app but after I upgraded to a new phone, it didn't restore my previous "pro" status.

9. I just got back into working out and am really enjoying this app! It's good for switching up your routine, learning new exercises, and keeping track of weights.

10. The auto generated workouts are nice too since they suggest exercises you might not think of.

11. It has tons of exercises that you can search by equipment type and muscle group, and you can also add your own.

Steps to Troubleshoot & Fix Gym Workout Tracker Issues

1. Fix Gym Workout Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gym Workout Tracker: Restarting the app will resolve most errors.
  2. Update the Gym Workout Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Gym Workout Tracker" » Open Gym Workout Tracker: Gym Log » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gym Workout Tracker » click "UPDATE".
  3. Clear Gym Workout Tracker: Gym Log app cache: Clearing cached data will force your app to retrieve the latest data directly from Gym Workout Tracker servers.
    1. On Android, goto Settings » Apps » Select "Gym Workout Tracker: Gym Log" » click Storage » click "Clear Cache".
  4. Check Gym Workout Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Gym Workout Tracker might not work.
  5. Uninstall and reinstall Gym Workout Tracker. If nothing else has worked, completely uninstall Gym Workout Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gym Workout Tracker not working


2. Fix Gym Workout Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gym Workout Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gym Workout Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gym Workout Tracker may not be able to connect to the Internet when running in the background.

Reported Issues