Contact Galaxy Fit2 Plugin Customer Service

Why should I report an Issue with Galaxy Fit2 Plugin?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Galaxy Fit2 Plugin is an essential application that seamlessly connects the Galaxy Fit2 and the compatible mobile device.  This software is required to provide various features of the Galaxy Fit2 which includes app & device settings/management, software update, and watchface. ※ Please allow the permission of Galaxy Wearable from Android Settings to use it completely in Android 6. 0.

2. The following permissions are required for the app service.

3. For optional permissions, the default functionality of the service is turned on, but not allowed.

1. And I wish there was a way to tweak the heart rate algorithm from the app; my band is always giving incredibly wrong readings (double my actual heart rate!) It needs either a way to adjust the heart rate or a way to discard individual points when in continuous monitoring mode.So far had the band for a couple of days now...noticed a few glitches.. The power indicator is stuck at 67% so even charging it, I cannot tell if it's fully charged.. The heart and walk tracker not as accurate as I would like it to be.

2. The screen is really great for a budget tracker and the whole design of the band is comfortable on the wrist, even forget it's there..Anyone who deals with connectivity issues, make sure the plug-in is not restricted by "Battery Saver" feature of your phone.

3. Lousy.Why the alarm is not repeating until i turn it off? Also it would be great to make custom watch faces like adding our picture or adding weather on some watch faces that have only time or battery parcentage however in the end it's a good app to manage your fit 2.

4. Sure hope this update improves syncing!It seems to work great, I never experience any connectivity issues with my Fit2 band.

5. Please fix the alarm, really useful.I just purchased a galaxy fit 2 but the app won't connect to the watch at all! It says "connecting to band" but then doesn't connect and prompts me to connect again.

6. I turned off that feature on my device setting for the "Samsung Health" and the "Galaxy Wear" app, yet my Fit2 would still occasionally not register cycling speed and distance when I locked my phone.

7. The auto detect exercise not working, the auto pause exercise is all mess up (pause all the time after 10 seconds when i start walking, resume not resolve it).

8. But the watch faces are so limited and not to my liking, I like the shadow, but need another info, not just 1, why not make it like modern.Super lousy.

9. When i took off the band, heart rate raise to 200bpm.

10. 4 Stars because the feature made me lose track of precious cals :)Screen doesn't always go to set brightness after disabling sleep mode.

11. It usually takes a long time to sync with the band, especially on sleep and steps, and often it only does it partially and takes up to a few hours to do it completely.

1. Fix Galaxy Fit2 Plugin Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Galaxy Fit2 Plugin: Restarting the app will resolve most errors.
2. Update the Galaxy Fit2 Plugin App. Here is how:
   1. On Android goto PlayStore » Search for "Galaxy Fit2 Plugin" » Open Galaxy Fit2 Plugin » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Galaxy Fit2 Plugin » click "UPDATE".
3. Clear Galaxy Fit2 Plugin app cache: Clearing cached data will force your app to retrieve the latest data directly from Galaxy Fit2 Plugin servers.
   1. On Android, goto Settings » Apps » Select "Galaxy Fit2 Plugin" » click Storage » click "Clear Cache".
4. Check Galaxy Fit2 Plugin app permissions. If any of these permissions required to use your device's features are disenabled, Galaxy Fit2 Plugin might not work.
5. Uninstall and reinstall Galaxy Fit2 Plugin. If nothing else has worked, completely uninstall Galaxy Fit2 Plugin then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Galaxy Fit2 Plugin not working

2. Fix Galaxy Fit2 Plugin Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Galaxy Fit2 Plugin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Galaxy Fit2 Plugin not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Galaxy Fit2 Plugin may not be able to connect to the Internet when running in the background.