Contact fitpro Customer Service

Why should I report an Issue with fitpro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen Jusheng Intelligent Technology Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It can detect and evaluate the user's sports data, sleep quality, heart rate and blood pressure, etc.

2. FitPro APP is a smart software that's compatible with smart bracelet devices.

3. This APP can connect to smart bracelet and smart watch via Bluetooth.

4. It is very convenient to monitor and adjust your daily life. 1.

5. The sport function will use GPS positioning, so if it's continuous running of the GPS function in the background hat may consume battery power quickly. 2.

1. Using fewer features doesn't solve a power drain/leak.I enjoy my watch but controls are too limited and won't let you select where you want the media output.

2. I am deleting this app.This app needs considerable more work, as does the software and watch interface.

3. Work texts aren't pushed, and it's a bit frustrating since it's a work watch.The product itself suffers from everything BT.

4. There is no music function on the phone but once connected with the app when you play music on the phone, it plays on your watch.

5. Stay away from the Oshen watch also, it is hard to pair, and without this app, you have no way of syncing the watch hours or date.

6. When the watch and phone become separated they should automatically reconnect to bluetooth and the app when back together, but they do not.

7. Additionally, the heart bpm is completely inaccurate (fault of the watch, app, or both).

8. Added contacts, can't dial from watch.

9. The app has an add pop up whenever you open the app and you can't remove software from the watch or from in the app.

10. Wish I could connect this watch to a different app.This is a preliminary review.

11. The text being rendered in this form does not fully fit and show the buttons on the bottom, so you have to keep hitting the bottom border to eventually hit the agree.

1. Fix fitpro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart fitpro: Restarting the app will resolve most errors.
2. Update the fitpro App. Here is how:
   1. On Android goto PlayStore » Search for "fitpro" » Open fitpro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for fitpro » click "UPDATE".
3. Clear fitpro app cache: Clearing cached data will force your app to retrieve the latest data directly from fitpro servers.
   1. On Android, goto Settings » Apps » Select "fitpro" » click Storage » click "Clear Cache".
4. Check fitpro app permissions. If any of these permissions required to use your device's features are disenabled, fitpro might not work.
5. Uninstall and reinstall fitpro. If nothing else has worked, completely uninstall fitpro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing fitpro not working

2. Fix fitpro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make fitpro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to fitpro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, fitpro may not be able to connect to the Internet when running in the background.