contact fitpro

Contact fitpro

App by Shenzhen Jusheng Intelligent Technology Co., Ltd.




Report an issue with fitpro.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with fitpro?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen Jusheng Intelligent Technology Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



fitpro Features and Description

{FitPro APP is a smart software that's compatible with smart bracelet devices. This APP can connect to smart bracelet and smart watch via Bluetooth. It can detect and evaluate the user's sports data, sleep quality, heart rate and blood pressure, etc. It is very convenient to monitor and adjust your daily life. Precautions: 1. The sport function will use GPS positioning, so if it's continuous running of the GPS function in the background hat may consume battery power quickly. 2. FitPro has been connected to HealthKit, which can synchronously run data to health

contact fitpro image 2   contact fitpro image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • my new fitpro watch (LT719) cannot charge. Please advise how to get a replacement watch, thanks.

    — by Robert Lee on Aug 11 2021


  • Device not connecting

    — by Aastha on Aug 03 2021


  • I cannot connect my watch to my iPhone and instructions are misleading. No instructions came in the box and there is no model number anywhere.

    — by Catherine Ohagan on Aug 03 2021


  • Suddenly display disappeared,watch is not getting start.after I put on charge for several hours.

    — by Hemant Mayekar on Jun 20 2021


  • Return to my fitpro watch arjgentle

    — by Rajesh Sharma on May 26 2021


  • getfitwatch purchased 23 /1/202112058097396. does not connect via bluetooth please advise where to return for refund

    — by Graham Haslam on Feb 08 2021


  • How can I set the time accurately? On set -up the clock is wrong by 12 hours, ie. Shows 0817 hours when time is actually 2017 hours.

    — by Sally on Jan 16 2021


  • Fitpro smart watch not sychnig steps

    — by Carol A Weiss on Dec 28 2020


  • 5e app doesn’t recognize my login. Says I’m not registered but when I register again it says I’m already registered but I still can’t sign it because it says I’m not registered

    — by Melody Fucaloro on Dec 22 2020


  • retrofit2.adapter.rxjava2.httpexception:http502

    — by Sanjay gujer on Oct 15 2020


  • Fitpro watch not charging!! Would like a new watch that works or a refund.

    — by Gil Lorona on Oct 14 2020







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