Published by Citrix

Report an issue with Citrix ShareFile Workflows.
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Why should I report an Issue with Citrix ShareFile Workflows?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Citrix to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Citrix ShareFile Workflows

1. Users benefit by finishing work more quickly by using customizable forms that are built to exactly match the needs of their specific role in their specific organization.

2. ShareFile Workflows solves the challenges workers face with collecting, organizing, and entering data when in the field.

3. Once captured, data is saved and stored in Citrix ShareFile, for easy access and sharing.

Citrix ShareFile Workflows Customer Insights

Steps to Troubleshoot & Fix Citrix ShareFile Workflows Issues

1. Fix Citrix ShareFile Workflows Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Citrix ShareFile Workflows: Restarting the app will resolve most errors.
  2. Update the Citrix ShareFile Workflows App. Here is how:
    1. On Android goto PlayStore » Search for "Citrix ShareFile Workflows" » Open Citrix ShareFile Workflows » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Citrix ShareFile Workflows » click "UPDATE".
  3. Clear Citrix ShareFile Workflows app cache: Clearing cached data will force your app to retrieve the latest data directly from Citrix ShareFile Workflows servers.
    1. On Android, goto Settings » Apps » Select "Citrix ShareFile Workflows" » click Storage » click "Clear Cache".
  4. Check Citrix ShareFile Workflows app permissions. If any of these permissions required to use your device's features are disenabled, Citrix ShareFile Workflows might not work.
  5. Uninstall and reinstall Citrix ShareFile Workflows. If nothing else has worked, completely uninstall Citrix ShareFile Workflows then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Citrix ShareFile Workflows not working


2. Fix Citrix ShareFile Workflows Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Citrix ShareFile Workflows be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Citrix ShareFile Workflows not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Citrix ShareFile Workflows may not be able to connect to the Internet when running in the background.

Reported Issues