Published by Samsung Electronics Co., Ltd. on Feb 14, 2024

Report an issue with Galaxy Buds Live Manager.
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About Galaxy Buds Live Manager

1. The Galaxy Wearable application has to be installed first for the Galaxy Buds Live Manager application to operate normally. ※ Please allow the permissions of the Galaxy Buds Live Manager in Android Settings to use all the features in Android 6. 0 or later.

2. The Galaxy Buds Live Manager allows you to use features such as device settings and status view when connected to a Galaxy Buds Live device.

3. If your system software version is lower than Android 6. 0, please update the software to configure App permissions.

4. This application does not work alone because this is a component of the Galaxy Wearable application.

5. For optional permissions, the default functionality of the service is turned on, but not allowed.

6. The following permissions are required for the app service.

7. Previously allowed permissions can be reset on Apps menu in device settings after software update.

Galaxy Buds Live Manager Customer Insights

1. Can you please make it in such a way that settings are stored in buds itself so pairing with a new device won't override user's settings? I want to have the touch disabled when I go for a run and it's paired with my Galaxy watch which is not possible at the moment unfortunately.this is a plugin.

2. All for changing a few sound settings that have nothing to do with these permissions.I lost my earphones, I tried using the search feature, but all it tells me is "Looks you're already wearing your earphones".

3. Terrible job.Why does this need access to my call logs, texts, and contact list? It's just for earbuds?!Less than two weeks in and one side keeps disconnecting.

4. Never had these issues with the galaxy buds plus.Currently, all settings that are made to the buds are stored in the app on the phone.

5. Once on my ears, left side shuts off after 5 seconds and the worst part there is a very loud high pitch sound on the right side which persists until I put back in charger.

6. It works, but it's more like an app that you download out of necessity, than an app that makes your live easier.Here it shows that the app is installed, yet I can't even find it anywhere on my phone.

7. I'm on this app because I believe it would help me find them because they're lost, and instead of helping, you give me some useless non-helpful text telling me I'm wearing them.

8. So, if I disconnect from one device and connect to another, all my original settings are reverted to default.

9. The app requires your contact details, calendar, access to notifications and access your personal files.

10. This plugin was causing all types of problems with my phone.

11. Along with the downloading of THOUSANDS of files to my downloads folder.So for those of you who are confused, this is just a plugin.

Steps to Troubleshoot & Fix Galaxy Buds Live Manager Issues

1. Fix Galaxy Buds Live Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Galaxy Buds Live Manager: Restarting the app will resolve most errors.
  2. Update the Galaxy Buds Live Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Galaxy Buds Live Manager" » Open Galaxy Buds Live Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Galaxy Buds Live Manager » click "UPDATE".
  3. Clear Galaxy Buds Live Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Galaxy Buds Live Manager servers.
    1. On Android, goto Settings » Apps » Select "Galaxy Buds Live Manager" » click Storage » click "Clear Cache".
  4. Check Galaxy Buds Live Manager app permissions. If any of these permissions required to use your device's features are disenabled, Galaxy Buds Live Manager might not work.
  5. Uninstall and reinstall Galaxy Buds Live Manager. If nothing else has worked, completely uninstall Galaxy Buds Live Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Galaxy Buds Live Manager not working


2. Fix Galaxy Buds Live Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Galaxy Buds Live Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Galaxy Buds Live Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Galaxy Buds Live Manager may not be able to connect to the Internet when running in the background.

Reported Issues