Published by Gregarious Inc on Aug 18, 2024

Report an issue with Plant Identifier & Care.
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Why should I report an Issue with Plant Identifier & Care - Greg?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gregarious Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Plant Identifier & Care Customer Insights

1. But, Imagine clicking 49 plants, one at a time, to load a new screen for each plant, just to tap another button that you watered it..... Developers need to USE their app, to see the little gems they could add... Like a simple 'water all' button.

2. Decomposed granite should be added as an option under soil type.Full version is great and I love the watering reminders, easy to keep track of each plant.

3. Greg just told me that I haven't watered a plant for 11 days when I know I watered her 3 days ago! I've resorted to using my moisture meter because I don't trust the app's watering feature anymore.

4. Tracking photos attach to the wrong plant and sometimes if I click a watering reminder, the app just won't load.

5. When it gets it wrong, you can edit the plant and assign the correct species.

6. But notifications seems like it would be the doorbuster.To add a plant, you have to take a photo of it and name it.

7. Take a picture, they try to identify it, get it wrong, then you can type and search for your plant.

8. I know it's common these days, but I refuse to pay anything but one time payment and a one time payment of what they're asking for the year would match.It's a great idea, and has some really cool abilities.

9. You can't just select a plant species, because the app wants to push it's community over it's usefulness.

10. Would love the option to add more than 1 photo of each plant.

11. Also, since I just added the type of pot my plant is in, the app incorrectly shows that I repotted the plant today.

Steps to Troubleshoot & Fix Plant Identifier & Care Issues

1. Fix Plant Identifier & Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Plant Identifier & Care: Restarting the app will resolve most errors.
  2. Update the Plant Identifier & Care App. Here is how:
    1. On Android goto PlayStore » Search for "Plant Identifier & Care" » Open Plant Identifier & Care - Greg » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plant Identifier & Care » click "UPDATE".
  3. Clear Plant Identifier & Care - Greg app cache: Clearing cached data will force your app to retrieve the latest data directly from Plant Identifier & Care servers.
    1. On Android, goto Settings » Apps » Select "Plant Identifier & Care - Greg" » click Storage » click "Clear Cache".
  4. Check Plant Identifier & Care app permissions. If any of these permissions required to use your device's features are disenabled, Plant Identifier & Care might not work.
  5. Uninstall and reinstall Plant Identifier & Care. If nothing else has worked, completely uninstall Plant Identifier & Care then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Plant Identifier & Care not working


2. Fix Plant Identifier & Care Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Plant Identifier & Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Plant Identifier & Care not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Plant Identifier & Care may not be able to connect to the Internet when running in the background.

Reported Issues