Contact Ace Live Streaming & PC Mirroring Customer Service

Why should I report an Issue with Ace Live Streaming & PC Mirroring?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StreamElements to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Then you can update to the latest version and the app will detect you have purchased pro.I thouught it would work but it doesn't!!! When I click the stream button it says what account so i pick which account to stream on then it says "working..." this is the bad part its says "Error fetching account details" Please fix this or help!!!its very nice to be able to livestream android games.

2. Idk if it's me just being ignorant of how streaming works, or this app, or OBS, or Dlive, but the whole situation is just frustrating...congratulations! You almost entirely killed my Twitch account! I was doing a test stream with this app and a glitch occurred that caused the app to stop streaming, however my twitch was stuck streaming permanently and I couldn't get it to stop no matter what I did.

3. So I tried this app out and it worked for 5 seconds when I put in the rtmp link followed my my stream key... Now DLive.tv has been buffering for over 24 hours and I can't stream from any client anymore... I'm trying to get Dlive support to help me with a support ticket.

4. Does have a limit of 12 hours as I had did a stream totaling about 13 and half but besides that works great for what I need.Works well but I wish I could buy the pro for 1080p mode... Also an option to only show a certain app would be nice.

5. LG problem not Ace Live Streaming.I use a different streaming program like obs and I like this program so that I could stream onto my gaming.

6. I wanted to buy the unlimited Pro but every time I click on it it just went click click click nothing ever popped up no screen to purchase nothing I wanted to buy and you failed at letting me buy.I think this app has a lot of potential.

7. I am new to streaming, and I set up OBS on my mac and then thought it would be cool to livestream to dlive.tv while I was walking my dog or something.

8. Fix the purchase buttonsOne of the updates after around version 1.5.5 broke the in app purchases, To get pro you must somehow get an apk file of a version 1.5.5 or lower to be able to purchase pro for this app.

9. finally after uninstalling this stupid app, my twitch stopped streaming.

10. I'm never using this app ever again!Overall does a great job with mirroring my phone to my pc.

11. I tried it as an alternative to another app, but in the end, I reverted back to the other as it has more features and can capture internal audio as well as mic.

1. Fix Ace Live Streaming & PC Mirroring Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ace Live Streaming & PC Mirroring: Restarting the app will resolve most errors.
2. Update the Ace Live Streaming & PC Mirroring App. Here is how:
   1. On Android goto PlayStore » Search for "Ace Live Streaming & PC Mirroring" » Open Ace Live Streaming & PC Mirroring » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ace Live Streaming & PC Mirroring » click "UPDATE".
3. Clear Ace Live Streaming & PC Mirroring app cache: Clearing cached data will force your app to retrieve the latest data directly from Ace Live Streaming & PC Mirroring servers.
   1. On Android, goto Settings » Apps » Select "Ace Live Streaming & PC Mirroring" » click Storage » click "Clear Cache".
4. Check Ace Live Streaming & PC Mirroring app permissions. If any of these permissions required to use your device's features are disenabled, Ace Live Streaming & PC Mirroring might not work.
5. Uninstall and reinstall Ace Live Streaming & PC Mirroring. If nothing else has worked, completely uninstall Ace Live Streaming & PC Mirroring then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ace Live Streaming & PC Mirroring not working

2. Fix Ace Live Streaming & PC Mirroring Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ace Live Streaming & PC Mirroring be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ace Live Streaming & PC Mirroring not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ace Live Streaming & PC Mirroring may not be able to connect to the Internet when running in the background.