Published by Albertsons Companies, Inc. on Nov 6, 2024

Report an issue with Tom Thumb Deals & Delivery.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Tom Thumb Deals & Delivery

1. Use the app in store to find items by aisle locations, then scan to check prices and deals.

2. Get everything you need - from fresh produce and deli orders to pet food and prescriptions - in store or for pickup or delivery.

3. Plus, earn, track and redeem rewards as you shop.

4. Find hundreds of weekly coupons, deals and other offers.

5. Make the most of any order or store run by adding items to your shopping list.

6. And, easily earn and redeem rewards as you shop.

7. Find and save with weekly deals, coupons and offers.

8. Quickly add items to your list or cart based on frequent purchases, recommendations and more.

9. Shop, save and plan your meals with our
all-in-one app.

10. Make sure you get the ingredients you need at the budget you want when selecting from our delicious recipes.

11. Earn rewards as you eat better, move more, and stay active.

Tom Thumb Deals & Delivery Customer Insights

1. "Let's get started" "Enter your location" "Choose a store" "In store shopping or pickup" All I want to do is add a couple of coupons.

2. Otherwise, the old format was superior.Hate the new app, it makes you choose the store now, so if you go somewhere else and don't jump through hoops with changing the location the coupons won't work.

3. Current one, you cannot find where anything because everything has been built into levels that you don't know where they exist and then to top it off, most of the time when I open the app, it doesn't work.

4. Also ok, even when you chose your preferred store every time you enter the app it gives you this annoying "let's get started " thing.

5. I first load the coupons on my iPad because that version stays up to date, and then have to uninstall/reinstall on my phone for everything to sync.

6. This version was someone's effort to maintain job security by taking a working app and redesigning it for, "better functionality"App update is horrible.

7. This is ridiculous, I must insist revert to the previous iteration of the app.The only way this app works well on my Android phone is to uninstall and reinstall it before each shopping trip.

8. It takes my phone 3 to 5 times to reload this new one, and, even when it does, I am only there for one thing and if I try to open it again, it's just black screen or I have to close the app by popup.

9. Previous version wasnt user experience friendly but you could at least use it.

10. Can't eliminate categories that are irrelevant like I could in prior version.

11. I get a blank screen with spinning circle waiting to connect to server.

Steps to Troubleshoot & Fix Tom Thumb Deals & Delivery Issues

1. Fix Tom Thumb Deals & Delivery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tom Thumb Deals & Delivery: Restarting the app will resolve most errors.
  2. Update the Tom Thumb Deals & Delivery App. Here is how:
    1. On Android goto PlayStore » Search for "Tom Thumb Deals & Delivery" » Open Tom Thumb Deals & Delivery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tom Thumb Deals & Delivery » click "UPDATE".
  3. Clear Tom Thumb Deals & Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Tom Thumb Deals & Delivery servers.
    1. On Android, goto Settings » Apps » Select "Tom Thumb Deals & Delivery" » click Storage » click "Clear Cache".
  4. Check Tom Thumb Deals & Delivery app permissions. If any of these permissions required to use your device's features are disenabled, Tom Thumb Deals & Delivery might not work.
  5. Uninstall and reinstall Tom Thumb Deals & Delivery. If nothing else has worked, completely uninstall Tom Thumb Deals & Delivery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tom Thumb Deals & Delivery not working


2. Fix Tom Thumb Deals & Delivery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tom Thumb Deals & Delivery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tom Thumb Deals & Delivery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tom Thumb Deals & Delivery may not be able to connect to the Internet when running in the background.

Reported Issues