Published by Bite Squad

Report an issue with Doorstep Delivery.
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Why should I report an Issue with Doorstep Delivery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bite Squad to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Doorstep Delivery Customer Insights

1. drivers are terrible, user beware, every 2nd or so order i would put in the food would be delivered to the completely wrong address, despite the fact I had 2 phone numbers listed for the driver to use, would not reccomend.Sooo for those of us who work in a cash only type of job this BLOWS!!!!! Now I can either order pizza or pick up food.

2. But it is! Very frustrating!!! This needs to be fixed immediately! What's the point of having this service if I can't even review what restaurants are available?!Just watched my friend order food through Uber and the experience was easier.

3. Would be nice to have the option of coming home after work and being able to order food with cash but nevermind right? You guys are losing business.

4. Don't use this garbage company.Looks like waiter is the only one that delivers to my areaLove this app! I've tried to find an delivery app I like that delivers your food hot and fresh!!.

5. Love how it tracks your order step by step!! .. Keep up the good work!! Best app out there!!Used to use this app all of the time and it was great.

6. So I keep receiving calls from my bank where ive tried to buy food from this app, yet it was "declined" ..aggravating!The app it self works great.

7. Lol, so more then likely you are going to get them anyways.I have ordered using this service multiple times before, but for some reason half the time I put in my address and the app tells me that their delivery service is not in my area.

8. ✌🏼I used to order here every week, but now my address can't be found so they won't deliver.Garbage service.

9. Besides, most other food delivery apps USE Door Stop Delivery services any ways.

10. Now, i have nothing but trouble trying to order since the new revamp of the app bc it wont accept my debit card.

11. Only complaint is that it does take a while for the food to arrive.

Steps to Troubleshoot & Fix Doorstep Delivery Issues

1. Fix Doorstep Delivery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Doorstep Delivery: Restarting the app will resolve most errors.
  2. Update the Doorstep Delivery App. Here is how:
    1. On Android goto PlayStore » Search for "Doorstep Delivery" » Open Doorstep Delivery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doorstep Delivery » click "UPDATE".
  3. Clear Doorstep Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Doorstep Delivery servers.
    1. On Android, goto Settings » Apps » Select "Doorstep Delivery" » click Storage » click "Clear Cache".
  4. Check Doorstep Delivery app permissions. If any of these permissions required to use your device's features are disenabled, Doorstep Delivery might not work.
  5. Uninstall and reinstall Doorstep Delivery. If nothing else has worked, completely uninstall Doorstep Delivery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Doorstep Delivery not working


2. Fix Doorstep Delivery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Doorstep Delivery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Doorstep Delivery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Doorstep Delivery may not be able to connect to the Internet when running in the background.

Reported Issues

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