Contact Tomate & Basilic Customer Service

Why should I report an Issue with Tomate & Basilic - Gardening?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ovega to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It is not usable for planning a permaculture garden in this formWhat an amazing project, Respect+!!! I just find the app a bit laggy slow and I would love if my custom organic font would be visible in your fantastic app as well - simply unlock/change that responsible condition for text in your code? :) May fix the performance as well! And a picky one: swiping doesn't work in plant detail tabs by the way :P Will dive deeper into the content! Are you collaborating with anyone to gather even more content & local activities? Can't find stuff near me in GER rnI tried to create an account and completely dropped me.

2. It would also be nice to see a monthly calendar of plantings and pruning for exampleThis is a bold app with a lot of interesting features including setting reminders for garden activities, planning plots, plant notes, permaculture articles and more ! It is much more developed in French but you are welcome to add your input by sharing your knowledge and experiences.

3. It just keeps loading.Great app.Would love it even more if you could add more vegetables and other plants.✌️Doesn't help much unless you buy.Je ne peux pas ouvrir l'application, elle ne fait que crasher....Super! It really helped me with my garden.

4. This app has great potential, but right now I don't find the suggestions helpful - for example I'd like to see what to match with a certain plant, not to verify one by one all plant combinations.

5. It has great potential.Just downloaded this to check out, surprisingly for a permaculture app, this app has no trees, no fruit trees, no nut trees, no nitrogen fixing trees.

6. The terms link takes you to someplace other than a terms page.I can't get the app to work actually so hoping that rating will help.

7. This is essential for any permaculture garden to build tree guilds.

8. Also the developers are very reactive and helpful.

9. Hard to believe you didn't include any of that before launching this app.

10. Barely any shrubby plants.

1. Fix Tomate & Basilic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tomate & Basilic: Restarting the app will resolve most errors.
2. Update the Tomate & Basilic App. Here is how:
   1. On Android goto PlayStore » Search for "Tomate & Basilic" » Open Tomate & Basilic - Gardening » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tomate & Basilic » click "UPDATE".
3. Clear Tomate & Basilic - Gardening app cache: Clearing cached data will force your app to retrieve the latest data directly from Tomate & Basilic servers.
   1. On Android, goto Settings » Apps » Select "Tomate & Basilic - Gardening" » click Storage » click "Clear Cache".
4. Check Tomate & Basilic app permissions. If any of these permissions required to use your device's features are disenabled, Tomate & Basilic might not work.
5. Uninstall and reinstall Tomate & Basilic. If nothing else has worked, completely uninstall Tomate & Basilic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tomate & Basilic not working

2. Fix Tomate & Basilic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tomate & Basilic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tomate & Basilic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tomate & Basilic may not be able to connect to the Internet when running in the background.