Published by Albertsons Companies, Inc.

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Why should I report an Issue with Acme Pharmacy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Albertsons Companies, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Acme Pharmacy Customer Insights

1. Just go on the app, choose you prescriptions and that's it! I love using it!When you take the timw to understand the options the SavOn (Acme -Albwrtson's) app is powerful & relatively easy understand.The app worked great until I updated to the latest version of Android OS.

2. Been using acme for scripts for years and having this app helps me with refills and reminders.I really like the app I can order my prescriptions from my phone from any place in the country, and be sure that when I get home my prescriptions will be ready and waiting for me.

3. Thank you again for your quick response! CAN'T SIGN IN!! KEEPS TELLING ME SOMETHING WENT WRONG, TRY AGAIN LATER!! YOU NEED TO FIX THIS, AND WHO THE HECK DOESN'T UPDATE THEIR APP FOR A YEAR! And it's still too slow!Could you put in an option to pay for scripts but leave for in store pickup? I have a person pick up my scripts due to constant delays with mail delivery.

4. It would be great if I could pay in the app and they could just go in and get them.Extremely helpful having access to my medications and Doctor's.

5. THANKS!!UPDATE: After being contacted promptly by the developer they fixed the problem, and updated the app.

6. • After using this app for 1½ years, my #1 request would be a feature for emailing messages/questions with the pharmacist/pharmacy tech.

7. Being able to control what I refill and remember what medications I've had now and in the past is convenient af.

8. GREAT JOB CREATING THIS EXTREMELY USEFUL APP👍Always works out perfect.

9. Needs to remain separate!VERY helpful having this app.

10. Not going to lie, I forget my Doctor's names a lot and there's literally a section for just prescribing doctors.

11. *UPDATED/NEW APP REVIEW 12/22/22* App is 'OK', not great or even close to it.

Steps to Troubleshoot & Fix Acme Pharmacy Issues

1. Fix Acme Pharmacy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Acme Pharmacy: Restarting the app will resolve most errors.
  2. Update the Acme Pharmacy App. Here is how:
    1. On Android goto PlayStore » Search for "Acme Pharmacy" » Open Acme Pharmacy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Acme Pharmacy » click "UPDATE".
  3. Clear Acme Pharmacy app cache: Clearing cached data will force your app to retrieve the latest data directly from Acme Pharmacy servers.
    1. On Android, goto Settings » Apps » Select "Acme Pharmacy" » click Storage » click "Clear Cache".
  4. Check Acme Pharmacy app permissions. If any of these permissions required to use your device's features are disenabled, Acme Pharmacy might not work.
  5. Uninstall and reinstall Acme Pharmacy. If nothing else has worked, completely uninstall Acme Pharmacy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Acme Pharmacy not working


2. Fix Acme Pharmacy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Acme Pharmacy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Acme Pharmacy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Acme Pharmacy may not be able to connect to the Internet when running in the background.

Reported Issues