Contact Glovo Customer Service

Why should I report an Issue with Glovo: Food & Grocery Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Glovoapp 23 SL to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With Glovo, you have the city in the palm of your hands. ★ Order from 25 countries including Spain, Portugal, Romania, Morocco, Italy, Poland, Croatia, Ukraine, Georgia, Kazakhstan, Kyrgyzstan, Tunisia, Kenya, Uganda, Ivory Coast, Ghana, Nigeria, Bulgaria, Serbia, Armenia, Slovenia, Bosnia-herzegovina, Montenegro, Moldova & Andorra. ★ More than 240,000 restaurants, supermarkets and stores available globally. ★ Deliveries from the biggest chains: McDonald's, Burger King, KFC, Pizza Hut, Taco Bell, Telepizza, Starbucks, Domino’s Pizza, Carrefour, PENNY. , Eataly, Flying Tiger, Kiko Milano, Lafarmacia, Auchan, Decathlon, MediaMarkt and many more. ★ Your favourite food delivery in minutes: Order burgers, pizza, chicken, kebab, pasta, sandwiches, sushi, poké…anything you want. ★ Pay however you like.

2. We accept PayPal, card payment, cash and even restaurant vouchers. ★ Track your delivery or takeaway in real time and chat with our support team if need be. ★ Subscribe to Glovo Prime and get unlimited free deliveries of food, groceries, and shopping. Save on every delivery!

3. With Glovo, you can order up to 65 different types of food in your city.

4. Choose whatever you want from your favourite supermarket or local store and Glovo will deliver it to you in a few minutes.

5. Order food, groceries and gifts in your city without leaving home.

6. Available in selected countries. ★ Invite your friends and earn money for each one who places an order on the app. Fancy a tasty dinner? Has it been a long day?

7. There are more than 216,000 restaurants available worldwide for delivery or takeaway in a matter of minutes.

8. With more than 240,000 restaurants and stores available, and delivery in minutes.

9. Want to order food straight to your door?

10. Choose a pick-up and delivery point and a courier will take care of the rest, with delivery in minutes!

11. Got friends over and want to order another round of drinks or snacks?

1. If there was a good alternative service, I'd dump this thing in an eye blink.the app doesn't show all the restaurant options like it does on the site... the only reason i use it is due to the delivery tracker and even that is either missing for most restaurants or the location data is off.

2. However, should an issue occur with delivery (and those happen fairly often), it can be a nightmare to get a refund (if you paid via mobile money or credit card).

3. Recommend other application use.Very slow delivery, the application doesn't allow for as flexible orders, and the ads sent to my phone number are near constant and don't ever advertise anything new, or anything remotely interesting.

4. When I contacted the customer service chat to ask for a refund, I go through 4 people and they finally tell me that's not possible to go through the refund, even though I had never asked for one before and was a frequent client for years.

5. 👍While the app does the job of making and tracking a delivery, the thing is full of unwanted or pointless notifications -- I can turn them off but some days later I'm getting them again, or I am getting new ones after updating the app.

6. You risk losing money when you make an order, the order fails but your money is deducted from your account.

7. The interface has also tons of problems, they don't store any info about the emails and complaints, you can't really add any coupons at checkout and the list goes on.The service is useful, timely and courteous.

8. Plus, you can use other restaurant apps available to order for food.

9. Weeks of being stalled by the customer service chat, being made to wait for 24h and then 72h and so on.

10. I reached out to customer service in less than a min to unsubscribe and refund, but was told no refunds.

11. Several minutes after you place an order, the app timer will reset to zero and show as if you just placed the order.

1. Fix Glovo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Glovo: Restarting the app will resolve most errors.
2. Update the Glovo App. Here is how:
   1. On Android goto PlayStore » Search for "Glovo" » Open Glovo: Food & Grocery Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glovo » click "UPDATE".
3. Clear Glovo: Food & Grocery Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Glovo servers.
   1. On Android, goto Settings » Apps » Select "Glovo: Food & Grocery Delivery" » click Storage » click "Clear Cache".
4. Check Glovo app permissions. If any of these permissions required to use your device's features are disenabled, Glovo might not work.
5. Uninstall and reinstall Glovo. If nothing else has worked, completely uninstall Glovo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Glovo not working

2. Fix Glovo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Glovo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Glovo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Glovo may not be able to connect to the Internet when running in the background.