Contact REVO Customer Service

Why should I report an Issue with REVO Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of REVO America to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Uninstalling/reinstalling reset passwords to no avail still says1 of 2 things user name/password incorrect or no server found.Then when you get into the browser to activate your dvr's registration my android states the site is unsecure.Then trying video stream it says only supported by internet explorer.

2. I used the back of the revo Gateway wireless kit user manual on what app to download to my cell phone to register and it did not work.

3. So I tried the other app you says on the App Store to use with Android cell phones still did not work.

4. I just tried to Uninstaller and install the app again but it didn't work!A very good experience for security.

5. The firewall here picks it up as a potential security threat? It is good though when Im home to be able to scroll thru my cameras and the picture is in HD and is superior.

6. I have had some troubles with this ad, for some reason this is the only app I can't use when I'm at work? Good part of my reason for buying this system.

7. support site is a jokeI just received my wireless Revo yesterday and tried to set up today.

8. How can this matter be resolved I don't want to return.The application continually closes out while trying to review my cameras.

9. Not will not sync with either of my systems...tried to delete and reload, but nothingWill not load live video everytime.

10. Spent 2 hours trying to get it to work with the app.

11. I also like that I can take pictures and text them if wanted.System is a complete failure, the dvr is okay and works as it should but the online portion is completely outdated.

1. Fix REVO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart REVO: Restarting the app will resolve most errors.
2. Update the REVO App. Here is how:
   1. On Android goto PlayStore » Search for "REVO" » Open REVO Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for REVO » click "UPDATE".
3. Clear REVO Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from REVO servers.
   1. On Android, goto Settings » Apps » Select "REVO Mobile" » click Storage » click "Clear Cache".
4. Check REVO app permissions. If any of these permissions required to use your device's features are disenabled, REVO might not work.
5. Uninstall and reinstall REVO. If nothing else has worked, completely uninstall REVO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing REVO not working

2. Fix REVO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make REVO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to REVO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, REVO may not be able to connect to the Internet when running in the background.