Published by ITTrendex, LLC on Oct 30, 2024

contact Pocket Option Chat with our AI-based Pocket Option Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pocket Option?



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Why chat with our AI Pocket Option Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pocket Option.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. In other platforms like Iq options Expert options Qoutex Its Very easy to trade and verify and withdrawal your money, if you are going to join this better moveDear All Must Read My Review, This platform is not good because they have very critical and strange verification system.

2. if you are going to join this better move.This app is 100% legal and when you provide all documents needed to get verified, you will have exis of next level financial freedom from it,I'm very happy to use it, main thanks to support department who helped me at all my questions.Thank youApp has completely stopped working!!! Every time it opens it force closes saying that the app contains a bug, please fix!!!I like the app and everything, but it currently has a bug where you can't even get on it at the moment.

3. It was until seconds later that it showed up and the market was already going the other way! USER BEWARE!Dear⚠️⚠️ All Must Read My Review, This platform is not good because they have very critical and strange verification system.

4. In other platforms like Iq options Expert options Qoutex Its Very easy to trade and verify and withdrawal your money.

5. First you will verify the profile, the you will make deposit then while withdrawal they will ask for verification of your address by uploading the bills or anything they required, and that will be never verify.

6. First you will verify the profile, the you will make deposit then while withdrawal they will ask for verification of your address by uploading the bills or anything they required, and that will be never verify.

7. Why doesn't it have all the indicators like the browser version? It also deleted all my support and resistance lines every time I needed to cut off my screen or change settings.

8. I say that because on several occasions I have placed an order and it didn't show up until seconds later; at which time I had already clicked the order several times.

9. But its useless if you can't fully set up your trading strategy.I have been using this app and it has lost me lots of money because it is unstable and unreliable.

10. For example, the Moving Average indicator only goes up to the 35 period.

11. 2.) Many of the indicators that are available on the site are not on the app.

Steps to Troubleshoot & Fix Pocket Option Issues

1. Fix Pocket Option Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pocket Option: Restarting the app will resolve most errors.
  2. Update the Pocket Option App. Here is how:
    1. On Android goto PlayStore » Search for "Pocket Option" » Open Pocket Option » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket Option » click "UPDATE".
  3. Clear Pocket Option app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket Option servers.
    1. On Android, goto Settings » Apps » Select "Pocket Option" » click Storage » click "Clear Cache".
  4. Check Pocket Option app permissions. If any of these permissions required to use your device's features are disenabled, Pocket Option might not work.
  5. Uninstall and reinstall Pocket Option. If nothing else has worked, completely uninstall Pocket Option then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pocket Option not working


2. Fix Pocket Option Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pocket Option be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pocket Option not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pocket Option may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Asad

Please delete my account new account virify problem

— 3 years ago by Hifzul Khahir

Hi please close my account and select all data you hold on me including ID,s and address information I provided for verification. This is my right under GDPR. My email address is hifzul786@redacted Hipjul Kahir

— 3 years ago by TarCiara A Robinson

I deleted my account befre the monthly bill was due and I was still charged I no longer wish to use this service and would like for my information to be removed from this site

— 3 years ago by Abdul Rehman

Please deactivate my account

— 3 years ago by Tatyana Jackson

I need to open a new account, I know how to delete my old one, but I can’t reuse my email because it says that it’s still registered to a account that I’m trying to delete, how do I move forward with this? How can I permanently delete my old account instead of waiting 30 days? I want all of my data deleted completely.

— 3 years ago by Tamara Adams

I would like to delete my account please

— 4 years ago by Mohamad Riduan

Please delete my pocket option account completely and I will register again with an affiliate link. Thank

— 4 years ago by Habibat Oseni

It’s not working as I want it to, so want to delete and download a new one