Published by Click Tax Pro PLLC

Report an issue with Click Tax Pro.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Click Tax Pro -Income Tax Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Click Tax Pro PLLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Click Tax Pro Customer Insights

1. I really like this tax app- none of the "free" ones worked!fast and easy going to use click tax pro next year.Awesome thank you so much for doing my taxes! Fast, easy and efficient 👍🙂really good service ! and fast ! ill be back next year for sure ..Great service ! Fast and easy !!I have been using this service for the last 3 years.

2. I plan to use this again.I love this app, I have been using it the past few years to do my taxes, the fees are reasonable, and its so simple to use! Your taxes are literally done within minutes, and the CPA, Ben, contacts you and keeps you informed on the status of your return.

3. You stay in contact with them, they prepare and file your taxes for you.

4. You get your refund what felt like a month or two later but I was busy at the time I don't recall.

5. Anyway, they are professional c.p.a's who handles it all for me my first time filing.

6. So, you get in touch with a C.P.A they charged like 50 or 60 I think and you just sens pictures or scans of your w2s and that's about it.

7. Great service.

8. on an LG Stylo 4fast and simple, cpa doing instead of myself.

9. For me, this truly is the best app for filing and I highly recommend it!The app allows you to login.

10. This was useless and a waste of time.

11. Then when you take pictures of anything it just crashes and restarts itself.

Steps to Troubleshoot & Fix Click Tax Pro Issues

1. Fix Click Tax Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Click Tax Pro: Restarting the app will resolve most errors.
  2. Update the Click Tax Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Click Tax Pro" » Open Click Tax Pro -Income Tax Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Click Tax Pro » click "UPDATE".
  3. Clear Click Tax Pro -Income Tax Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from Click Tax Pro servers.
    1. On Android, goto Settings » Apps » Select "Click Tax Pro -Income Tax Prep" » click Storage » click "Clear Cache".
  4. Check Click Tax Pro app permissions. If any of these permissions required to use your device's features are disenabled, Click Tax Pro might not work.
  5. Uninstall and reinstall Click Tax Pro. If nothing else has worked, completely uninstall Click Tax Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Click Tax Pro not working


2. Fix Click Tax Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Click Tax Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Click Tax Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Click Tax Pro may not be able to connect to the Internet when running in the background.

Reported Issues