Contact Bank of Palestine Customer Service

Why should I report an Issue with Bank of Palestine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bank Of Palestine to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Bank of Palestine provides the Mobile Banking services to its customers to enable them to communicate with the Bank, manage their accounts, and execute various banking services through their portable devices, including smartphones and tablets, operating without the need to visit the Bank or one of its branches. 1.

2. Pay to Friend within Bank of Palestine Group (Bank of Palestine - Arab Islamic Bank - PalPay Wallet), which is a service to transfer small payments for beneficiaries through their mobile phone numbers registered at the bank (without prior definition). 13.

3. Transfer to other accounts within the bank or internationally(must pre-define the accounts you wish to transfer to through the Online Banking service). 10.

4. Pay bills for various services (mobile phone, electricity, university, etc. 11.

5. Check and manage the new loyalty program PointCom. 15.

6. Self-registration using only your debit card information. 9.

7. Subscribe in the BOP saving campaign “Tawfeerkom”. 16.

8. Transfer Loyalty Points to Cash in PointCom campaign.

1. I can not even log in to my account!! This app used to work well before the last update.Useful but need enhancemnrt I'm glad I don't want to visit the branch each time I want to done small action like transfer, but I'm not able to copy and past, I'm not able to take a screenshot ah why! I think it will be creat to add a new section contains explanintion vedio of how to use (transfer to external) for example, some field I had to contact the support to know what it means! New feature of connect card fo an account instade of visiting the branchDears, when are you going to add the transfer feature? That is to allow the customer to setup customized automatic transfers between account or other accounts???????everything easy, it saves a lot of time and effort.

2. I simply cannot do banking the same without such app.Why when it updates I can't log back into my account ? ALSO why do the app logs me out after each update ? It's really bad experienceVery bad for a bank application they need to pay more attention for that matter.It's very serious scene it about people money.and each update make it worse.Nice and well-designed application for user-friendly daily bankingThe new update is lagging the app , needs to be fixed !Easy and you can do all you want easily and at any time and any whereReally bad experience.

3. convenient app that covers bill payments and transfer between accounts.

4. Works with issue and has raised my bank experience to the next level.

1. Fix Bank of Palestine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bank of Palestine: Restarting the app will resolve most errors.
2. Update the Bank of Palestine App. Here is how:
   1. On Android goto PlayStore » Search for "Bank of Palestine" » Open Bank of Palestine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bank of Palestine » click "UPDATE".
3. Clear Bank of Palestine app cache: Clearing cached data will force your app to retrieve the latest data directly from Bank of Palestine servers.
   1. On Android, goto Settings » Apps » Select "Bank of Palestine" » click Storage » click "Clear Cache".
4. Check Bank of Palestine app permissions. If any of these permissions required to use your device's features are disenabled, Bank of Palestine might not work.
5. Uninstall and reinstall Bank of Palestine. If nothing else has worked, completely uninstall Bank of Palestine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bank of Palestine not working

2. Fix Bank of Palestine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bank of Palestine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bank of Palestine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bank of Palestine may not be able to connect to the Internet when running in the background.