Contact Ovia Customer Service

Why should I report an Issue with Ovia: Fertility, Cycle, Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ovia Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ovia is an ovulation app that helps you know when you’re ovulating so you know the best days to try when trying to conceive (TTC). ◆ Track your basal body temperature, cervical fluid and position, medications etc. , in your app calendar. ◆ Receive menstrual data feedback & real-time health alerts based on your symptoms. ◆ New postpartum mode with symptom tracking, personalized pregnancy and birth recovery modes, and insightful content. ◆ Our menopause support program offers symptom tracking, education, and support to navigate perimenopause and menopause confidently.

2. Access preparation guides, symptom management tools, mental health support and more. ◆ Daily TTC tips and period cycle insights delivered to your timeline. ◆ Access over 2,000 free expert articles on fertility, ovulation, conception, postpartum, menopause & reproductive health. ◆ Ask and answer questions anonymously in Ovia’s Community. ◆ Support for regular & irregular menstrual cycles.

3. Ovia Fertility Tracker is not only a period tracker, it also helps track your health! ◆ HEALTH SUMMARIES & STATISTICS: Ovia’s comprehensive app provides you a summary of your menstrual cycle and ovulation times data, including your average period length, top symptoms, days of intercourse & more.

4. Manage your reproductive health, understand your menstrual cycle, get period and ovulation predictions, manage your postpartum recovery, follow perimenopause symptoms, seek menopause support, track your overall health, and more!

5. The more data you enter, the more accurately Ovia Health Tracker can predict your period and ovulation. ◆ Customizable data logging to track what's most relevant to you — choose from various categories, including symptoms, moods, sex, nutrition etc.

6. Introducing the Ovia Postpartum Experience - a personalized, 12-month program focused on birth recovery, postpartum conditions and complications, reproductive planning, return to work support, mental health, and more.

7. Download Ovia Fertility Tracker and enter your health plan information to access premium tools and features.

8. In partnership with organizations that share our goal of helping families live happier, healthier lives, we're proud to offer Ovia Health, a maternity benefit supporting women and families at home and work.

9. You can also protect your account with a PIN. ◆ APPLE HEALTH & FITBIT INTEGRATIONS: Share your tracked cycle data from Ovia to the Apple Health app.

10. These may include health coaching, personalized content, and health programs such as birth control tracking, endometriosis education, PCOS management, male fertility, and more.

11. The Ovia Health apps helped 15 million families on their fertility, pregnancy, and parenting journeys.

1. I wish there were more articles, especially on how the app's algorithms work--the fertile windows in particular, they don't always seem to match up with what I know of my luteal phase, & don't update if my period is different than what it predicts.I don't really like talking about periods stuff very much, and so when my doctor suggested I use a period tracking app so I wouldn't have to keep thinking about it all the time, I was a little skeptical.

2. Also now that I'm pregnant, I wanted to keep the app because of the recorded data but no matter how many times I report my pregnancy to the settings, it just doesn't get it and keeps predicting my fertility window and periods each monthPerfect app to track your cycle, whether you're trying to get pregnant or avoid pregnancy or just learn yourself better.

3. You can also use it to track your diet and exercise, water intake, meds, symptoms, all kinds of things! It's great!!I've used this app for several years now but the recent update makes it a lot harder to use.

4. All you have to do is go into that day and select "no period." I tested a lot of apps before settling on this one, this one is great! And no ads!I like the app, it's very easy to use and input info.

5. most importantly, there are NO ADS and NO bugging the user to subscribe to some premium plan! Which to me, more than makes up for the very insignificant flaws.Was excited at first to find this, especially with all the details it could track, and the Fitbit sync.

6. Been using it for years now.I like to track my mood as well as cycle symptoms for my me talking health, and it has a great variety in both so I can track accurately.

7. One reason I'm only giving it 3 stars is that the app will enter that I had a period just based on the "average" time, not real time.

8. The screen for logging data is now overwhelmingly white, which makes it hard to look at and difficult tell where each section begins.

9. Otherwise a great app, lots of options, easy to enter info.

10. But don't like how it goes ahead and puts my period on the calendar on the days it assumes I'm having it and then I have to go in and manually adjust each day.

11. I do like the articles, but only if they relate directly to what I've tracked.I like ovia a lot because it definitely b it'll helps me keep track of everything while trying to conceive.

1. Fix Ovia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ovia: Restarting the app will resolve most errors.
2. Update the Ovia App. Here is how:
   1. On Android goto PlayStore » Search for "Ovia" » Open Ovia: Fertility, Cycle, Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ovia » click "UPDATE".
3. Clear Ovia: Fertility, Cycle, Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Ovia servers.
   1. On Android, goto Settings » Apps » Select "Ovia: Fertility, Cycle, Health" » click Storage » click "Clear Cache".
4. Check Ovia app permissions. If any of these permissions required to use your device's features are disenabled, Ovia might not work.
5. Uninstall and reinstall Ovia. If nothing else has worked, completely uninstall Ovia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ovia not working

2. Fix Ovia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ovia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ovia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ovia may not be able to connect to the Internet when running in the background.