Published by NaturalCycles AG on Nov 14, 2023

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Why should I report an Issue with Natural Cycles - Birth Control?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NaturalCycles AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Natural Cycles - Birth Control

1. By utilizing our cutting-edge basal body temperature tracker, you can view your personalized fertile windows and ovulation periods. ● Natural contraception trusted by over 2. ● Best Birth Control app by Healthline and Bestapp. ● Measure your temperature using your Oura Ring, NC° Bluetooth thermometer, or Apple Watch.

2. Learn the unique pattern of your cycle & fertility with tailored insights to help with birth control, period tracking, naturally trying to conceive, and everything in-between.

3. Natural Cycles determines your ovulation periods and fertility status based on your unique basal body temperature and cycle.

4. 👩🏽‍🤝‍👩🏼Trusted by 2. 5M+ women over 10 years. 🏆 Awarded Best Birth Control app by Healthline and Bestapp. 100% hormone-free contraception.

5. You can use the app for birth control, trying to conceive, period tracking, and more.

6. Many free period tracking and contraception apps make money by selling their users’ data.

7. The majority of those apps assume everyone has the same menstrual cycle length & fertile window.

8. Natural Cycles is your life-long fertility partner.

9. All you need to do is add your basal body temperature, and let the app do the work. 2. 3.

10. Using a period tracking app?

11. While research shows that only 13% of women have a 28-day cycle.

Natural Cycles Customer Insights

1. I would suggest using some other thermometer with the ability to store and recover multiple days of data, perhaps one with bluetooth that syncs to another app automatically so you can transfer the reading over to Natural Cycles.My only quelm is the thermometer doesn't sync with the app and it's so easy to miss the temp reading - you can't retrieve the record, it's just gone.

2. The app is great! I want to love it! The experience with NC would be SO much better if the thermometer was: 1) easier to read, a light-up screen would be nice 2) The last measurement disappears WAY to fast...make it stay in place until the next reading is taken, please.

3. My main issue is that the thermometer does not sync with the app (the whole point I previously thought) the thermometer doesn't even light up and is so difficult to use in the dark (the moment you wake up, groggy and fumbling no less).

4. I've missed multiple reading because the temp timed out.I love it and haven't had issues, it does take effort to track and take your temps and follow what the app says.

5. The thermometer also does not have a screen that lights so if it's dark, you need a phone or flashlight to light up your screen.

6. The thermometer on the other hand is the absolute worst! It takes a long time to check your temp.

7. I find it annoying the thermometer not only beeps really loudly (with no way to turn it off- it wakes my partner), and that it does not automatically sync up with the app.

8. Daisy has a bad app, but I use their thermometer (which uses Bluetooth to sync temps to their app).

9. Second, the thermometer that Natural Cycles suggests is very basic.

10. When recovering the stored temperature, it is only displayed for a split second before it is erased and a new measurement is started, making is very easy to miss the complete temperature before it disappears forever if you are not a lightning reader.

11. I understand that minor BBT changes are what this app tracks, but I have had widely different changes based on temps taken one right after the other.Great app.

Steps to Troubleshoot & Fix Natural Cycles Issues

1. Fix Natural Cycles Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Natural Cycles: Restarting the app will resolve most errors.
  2. Update the Natural Cycles App. Here is how:
    1. On Android goto PlayStore » Search for "Natural Cycles" » Open Natural Cycles - Birth Control » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Natural Cycles » click "UPDATE".
  3. Clear Natural Cycles - Birth Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Natural Cycles servers.
    1. On Android, goto Settings » Apps » Select "Natural Cycles - Birth Control" » click Storage » click "Clear Cache".
  4. Check Natural Cycles app permissions. If any of these permissions required to use your device's features are disenabled, Natural Cycles might not work.
  5. Uninstall and reinstall Natural Cycles. If nothing else has worked, completely uninstall Natural Cycles then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Natural Cycles not working

2. Fix Natural Cycles Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Natural Cycles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Natural Cycles not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Natural Cycles may not be able to connect to the Internet when running in the background.

Reported Issues