Contact Silvercrest Smart Watch Customer Service

Why should I report an Issue with Silvercrest Smart Watch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SYNERGY TECHNOLOGIES LIMITED to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Without compromising your style, our sport smartwatch is not only a traditional smartwatch but a powerful sport computer to monitor your performance in real time, and also let you receive text message and notifications from your smartphone.

2. SilverCrest Activity Tracker App together with our sport smartwatch provides you with the best set of information straight from your wrist.

3. A built-in pedometer tracks your steps, distance, and calories burned.

4. A built-in sleep monitor tracks your quality of sleep.

5. In addition to its training functions, our sport smartwatch will also notify you when receiving incoming calls, text messages or social networks notifications.

1. Previous version was temperamental about re-synchronising with watch after being out of Bluetooth range and appeared to interfere with other Bluetooth devices paired with the phone.The main problem is that the watch doesn't reconnect with the app when out of range except if I do it manually.

2. Especially if they are now showing up even if I am not browsing, but just appear as soon as I unlock my phone.I have had this watch for about 2 years, intially my wife used but gave up so I started to play with.

3. Not perfect, but for a Euro 20.00 watch, it is actually quite good, anyway, so far so good!Worked fine (mostly) until I changed my phone and reinstalled the app.

4. Is ok at frist, will have my phone on mute all the time and always get that vareblation on my wrist so I know if I have a message or call now I don't know what up date have been done basically now keep diconecting all the time , is so annoyingSSG 500 - Just awful! It won't stay connected to the phone.

5. once the bluetooth is activated on the watch DO NOT add device to Android Bluetooth, settings/connections/bluetooth - connect with the SilverCrest app, settings/connect device.

6. Now it won't connect so it's pretty much only useful as a pedometer, as I can't access any other features, change the time (which is incorrect as it appears to be gaining) or keep track of any activities.

7. Another option to update in the future is to let the user select his own apps under the "other apps" tab, I don't want to receive notifications about my gallery being used and installing an app in playstore.

8. Because it doesn't stay connected to the phone it won't show you the weather or the notifications.

9. Thank you Silvercrest for this "fine" product, my confidence in your brand is so low right now, it could find oil.New version fails to start up siting with a black screen.

10. I really didn't like it because it never worked properly, but after reading the manual and searching on line, I discovered my phone settings was the cause.

11. Fantastic value for money.Please read this before you buy the "smart" watch.

1. Fix Silvercrest Smart Watch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Silvercrest Smart Watch: Restarting the app will resolve most errors.
2. Update the Silvercrest Smart Watch App. Here is how:
   1. On Android goto PlayStore » Search for "Silvercrest Smart Watch" » Open Silvercrest Smart Watch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Silvercrest Smart Watch » click "UPDATE".
3. Clear Silvercrest Smart Watch app cache: Clearing cached data will force your app to retrieve the latest data directly from Silvercrest Smart Watch servers.
   1. On Android, goto Settings » Apps » Select "Silvercrest Smart Watch" » click Storage » click "Clear Cache".
4. Check Silvercrest Smart Watch app permissions. If any of these permissions required to use your device's features are disenabled, Silvercrest Smart Watch might not work.
5. Uninstall and reinstall Silvercrest Smart Watch. If nothing else has worked, completely uninstall Silvercrest Smart Watch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Silvercrest Smart Watch not working

2. Fix Silvercrest Smart Watch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Silvercrest Smart Watch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Silvercrest Smart Watch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Silvercrest Smart Watch may not be able to connect to the Internet when running in the background.