Contact Orunning Customer Service

Why should I report an Issue with Orunning?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SYNERGY TECHNOLOGIES LIMITED to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Orunning syncs seamlessly between your smartwatch and smartphone, helping you stay motivated.

2. Orunning makes pairing your smartwatch with your smartphone a quick and hassle-free process.

3. Use your smartwatch as a remote shutter button for your smartphone's camera.

4. Receive all your smartphone notifications directly on your smartwatch, so you're always in the know.

5. Answer, reject, or mute incoming calls directly from your wrist, ensuring you stay connected on the go.

6. Orunning redefines convenience, allowing you to effortlessly connect and unlock the full potential of your wearable tech.

7. Orunning empowers you to make the most of your smartwatch.

8. Orunning can trigger a ring on your smartphone, even when it's on silent mode.

9. Device Compatibility: Orunning supports a wide range of smartwatches and smartphones.

10. Orunning app is a companion app designed for Orunning SB320, SB330, 1204H smartwatches and S1000 .

11. It will also notify you when receiving incoming calls, text messages or social networks notifications.

1. If the Google Fit synchronization issue will be solved, I'll definitely update the review, as the Orunning app + SB band work together nicely, and - in the steps counting area - they are quite useful.With Goodmans Smart Watch model 364134.

2. I think it would be awesome if there were a few more watch face options, or maybe we can download our own? Anyway I am very satisfied with the app and the watch, if you experience problems it's most likely something happening with your phone, not the app.Terrible! Heart rate scheduler resets at random times.

3. Have gone through install and set up very carefully 3 times! Watch is nice, but Orunning app is useless as it stands.How can I manually resync the app with the watch, in case I set a new alarm? It seems the app doesn't synchronize with the watch after I modify something in the app.

4. Sometimes it needs a phone reebot or else the manual function "Connect the smart watch" results in error.

5. Generally both aps are very similar, they have the same pros (they sync with the smartband properly and count the steps correctly), but - just as the "FS" app, the Orunning ap is rather useless for recording of other training types than walking/running - the results for the biking exercise make no sense at all.

6. After long days of exercise, my watch records my steps satisfactorily ... but come evening ... all elements reset to zero.

7. Very poor quality won't connect properly had to re download the appReally easy to navigate through the app, the connection to the watch is perfect and quick.

8. Meaning - if I have for example 100 steps, then the number grows to 1000, then to 2000 and let's say 3000 at the end of the day, the number pushed to Google Fit is not 3000 but... 6100 (or even more, depending on number of synchronizations, where the overall count is pushed to Google, instead of the increase).

9. How is it possible that one's pulse (heart rate) can be measured while the watch is being charged, this feature should be disabled while charging.

10. The app does not appear to capture or show all the data collected on the watch.

11. I wonder if there is a better more stable app that will work with my watch better?This app keeps on crashing and disconnecting from my watch.

1. Fix Orunning Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Orunning: Restarting the app will resolve most errors.
2. Update the Orunning App. Here is how:
   1. On Android goto PlayStore » Search for "Orunning" » Open Orunning » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orunning » click "UPDATE".
3. Clear Orunning app cache: Clearing cached data will force your app to retrieve the latest data directly from Orunning servers.
   1. On Android, goto Settings » Apps » Select "Orunning" » click Storage » click "Clear Cache".
4. Check Orunning app permissions. If any of these permissions required to use your device's features are disenabled, Orunning might not work.
5. Uninstall and reinstall Orunning. If nothing else has worked, completely uninstall Orunning then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Orunning not working

2. Fix Orunning Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Orunning be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Orunning not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Orunning may not be able to connect to the Internet when running in the background.