Contact Axos Bank Customer Service

Why should I report an Issue with Axos Bank for Nationwide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Axos Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Within the Axos Bank for Nationwide mobile banking app, you can check your available balances, view transaction history, transfer funds between accounts, pay your bills and view and activate your cash back offers.

1. Also with mobile deposit there is a fee involved & it takes 5 bus days before the check deposits.

2. WiFi, 4gLTE, all runs slow and takes a long time to load your account, and get to transactions and goes even longer.

3. Tried to find an ATM to accept check deposits, but the ATM locator is inaccurate for indicating ATMs accepting check deposits.

4. I guess I need a photo studio for a mobile deposit app, and need to provide instructions to those writing me a check.

5. Opting to remember your device doesn't work, at least it used to work for a couple months! Delayed money transfers; not minutes or hours, but days.

6. Sometimes a takes a bit to load the account info but besides that the user interface is clean and crsip.

7. Prompts indicate I need a dark background, that is also well lit, but the check can't be too light in color.

8. Same issues if not worse for mobile check deposits.

9. i can't believe that's a requirement to have full animations! mind boggling!!app is horribly slow and sluggish when it works.

10. Seems like we have traded smooth functionality for the dispute options which hopefully would rarely be needed.It's a good app, very convenient that you can add non-Nationwide (Axos) accounts.

11. It will not read the routing number of a check if someone's signature happens to drop below the signature line.

1. Fix Axos Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Axos Bank: Restarting the app will resolve most errors.
2. Update the Axos Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Axos Bank" » Open Axos Bank for Nationwide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Axos Bank » click "UPDATE".
3. Clear Axos Bank for Nationwide app cache: Clearing cached data will force your app to retrieve the latest data directly from Axos Bank servers.
   1. On Android, goto Settings » Apps » Select "Axos Bank for Nationwide" » click Storage » click "Clear Cache".
4. Check Axos Bank app permissions. If any of these permissions required to use your device's features are disenabled, Axos Bank might not work.
5. Uninstall and reinstall Axos Bank. If nothing else has worked, completely uninstall Axos Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Axos Bank not working

2. Fix Axos Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Axos Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Axos Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Axos Bank may not be able to connect to the Internet when running in the background.