Contact My e-Shop Customer Service

Why should I report an Issue with My e-Shop?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Creative Development Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Create, promote, and manage your online store right in My e-Shop mobile app, and build your business from the palm of your hand.

2. Please note, in order to use the My e-Shop app you need a premium account.

1. 5 stars for that update! Love the user interfacewould give this 5 stars if the same app for IOS was on android, and it had the ability to use external bluetooth Barcode reader and receipt printer and option in checkout for card & Cash, for when using external card machine, This works off our website, but the one we use at the moment has all these features.

2. Upgrade to what exactly??? And it doesn't give any other options other than "Close." Now I no longer have an easy way to add products to my website.Solid app for tracking orders and inventory.

3. If these were added i would be using it and give 5 stars.The latest update saw bug fixes and some nice improvements, but it gets 3 stars because they took away the option to filter products that were disabled.

4. I have found that the search feature in 'Orders' doesn't seem to work properly....at all....and i haven't been able to reorder a drop-down list yet, but most other things do work perfectly.

5. We use that when inputting products on the website.I can no longer change the sub categories for an item through the app, so I'm not able to effectively work from my phone.

6. You have to edit the order after the fact to add taxes, etc.Very useful.. almost covers all the bases you would need.. But when I try to scan my Shipping label the app completely shuts down Nd kicks me out.. needless to say that it doesn't still save it.

7. This wasn't an issue before the latest update.I have been using this app for about a month or so, and it was working great until I logged out and tried to log back in.

8. It acts like it never happened.This app was great until I got a new phone, now I can't log in because it says my email isn't associated with any account - I get order notifications to that email so I know that it is.

9. Logging in is incredibly simple (just scan a QR code) and navigating your way around orders and products is easy and so is editing them.

10. Won't save any changes! And no updates are pending! When you get notifications for and order and click on it nothing happens.Sharing items to social media gives bad link.

11. Also, MOST IMPORTANTLY... Cannot add variation😮 that's the one thing that would make this app really useful over using the website on the computer.

1. Fix My e-Shop Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My e-Shop: Restarting the app will resolve most errors.
2. Update the My e-Shop App. Here is how:
   1. On Android goto PlayStore » Search for "My e-Shop" » Open My e-Shop » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My e-Shop » click "UPDATE".
3. Clear My e-Shop app cache: Clearing cached data will force your app to retrieve the latest data directly from My e-Shop servers.
   1. On Android, goto Settings » Apps » Select "My e-Shop" » click Storage » click "Clear Cache".
4. Check My e-Shop app permissions. If any of these permissions required to use your device's features are disenabled, My e-Shop might not work.
5. Uninstall and reinstall My e-Shop. If nothing else has worked, completely uninstall My e-Shop then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My e-Shop not working

2. Fix My e-Shop Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My e-Shop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My e-Shop not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My e-Shop may not be able to connect to the Internet when running in the background.