Published by Herbalife International of America, Inc. on Jun 18, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Herbalife International of America, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Herbalife Shop

1. This amazing, new app will help Herbalife Independent Distributors order and sell Herbalife® products as well as collect payments and track receipts from their customers anytime, anywhere.

2. For Herbalife Nutrition Club® operators, this app will allow them to sell and manage consumptions in addition to retailing products from their smartphone or tablet.

3. Enhance the way you support your customers and run your business with the Herbalife Shop app.

4. This app is only available to registered Herbalife Independent Distributors.

5. A valid Username and Password will be required.

Herbalife Shop Customer Insights

1. Doesn't work at all !! Company only works for money.App is slow, cannot make payment at all!Compare to product cost the application having third class user experience.....user have to wait after click any button.....also UPI qr code payment user have to wait till 3 minute.... payment deducting immediately but application show timeout after waiting of 3 minutes.

2. After some time it showing order placed and confirmed.Worst experience, third class app.

3. The company only focused on marketing but the infrastructure is worse.It gets automatically out from the app.Worst customer service.

4. * If you are logged in different device it doesn't update the product which are added to your cart in different device.

5. it's too slow and the procedure for regular interval OTP login is worst.

6. After making payment through UPI vpa it doesn't automatically redirects to the homepage after payment confirmation.

7. The worst app that I've ever seen experienced.Horrible App Optimisation.

8. * Will tell more if faces again.Worst app i have ever seen.

9. Excellent products.If there was a zero star option the i would click on this.

10. * Every time asking for OTP while logging in same device.

11. *Loading process is too slow whether you have a 200MBPS speed.

Steps to Troubleshoot & Fix Herbalife Shop Issues

1. Fix Herbalife Shop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Herbalife Shop: Restarting the app will resolve most errors.
  2. Update the Herbalife Shop App. Here is how:
    1. On Android goto PlayStore » Search for "Herbalife Shop" » Open Herbalife Shop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Herbalife Shop » click "UPDATE".
  3. Clear Herbalife Shop app cache: Clearing cached data will force your app to retrieve the latest data directly from Herbalife Shop servers.
    1. On Android, goto Settings » Apps » Select "Herbalife Shop" » click Storage » click "Clear Cache".
  4. Check Herbalife Shop app permissions. If any of these permissions required to use your device's features are disenabled, Herbalife Shop might not work.
  5. Uninstall and reinstall Herbalife Shop. If nothing else has worked, completely uninstall Herbalife Shop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Herbalife Shop not working


2. Fix Herbalife Shop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Herbalife Shop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Herbalife Shop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Herbalife Shop may not be able to connect to the Internet when running in the background.

Reported Issues