Contact Fasting Tracker Customer Service

Why should I report an Issue with Fasting Tracker: Track Fasting?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Magnetic Lab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My only complaint is that when starting the app is a picture of a lady holding a big bowl of salad that she's about to eat - not what I want to see when I'm fasting!!!!!!!! Get rid of the pic and you'll get 5 stars from me!Manually adding fasting data from the past (via start, end, edit fast, because another option is missing) always connects the record to current day (fasting for 30 days in only one day is impossible, isn't it?).

2. But there is no way to export/ import data from/ to this app, which is regrettable...I don't like this app! Right when you log in there is a photo of some skinny chick holding a bowl of food! WTH, I'm fasting, I don't want to see any food while I'm fasting.

3. I think it takes a while to sync your fasting hours to current time, which means it shuts off to avoid using battery.

4. On top of that, the app is very basic and limited in features compared to other free apps and the platform is not very user friendly and there too many adds.Great track.

5. I used it for a year.Pros. - One of the few fasting apps that uses the right time picker widget.

6. Great job app makers! Thanks!I've used a few fasting apps before but this has worked the best for me.

7. I would be great if there were more options, a graphs, or something a little more visually appealing with the free version.

8. Simple to use and lots of information such as tracking for the fasting, weight and the planning of the fasting.

9. I love the interface and the different editable options of fasting I get.

10. Is this 2005? :) - Wish it had a visual that shows an approximate fasting status.

11. There is another tracker with the same name that gives great info (ketosis, autophagy, etc), which helps keep you motivated.

1. Fix Fasting Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fasting Tracker: Restarting the app will resolve most errors.
2. Update the Fasting Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Fasting Tracker" » Open Fasting Tracker: Track Fasting » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fasting Tracker » click "UPDATE".
3. Clear Fasting Tracker: Track Fasting app cache: Clearing cached data will force your app to retrieve the latest data directly from Fasting Tracker servers.
   1. On Android, goto Settings » Apps » Select "Fasting Tracker: Track Fasting" » click Storage » click "Clear Cache".
4. Check Fasting Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Fasting Tracker might not work.
5. Uninstall and reinstall Fasting Tracker. If nothing else has worked, completely uninstall Fasting Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fasting Tracker not working

2. Fix Fasting Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fasting Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fasting Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fasting Tracker may not be able to connect to the Internet when running in the background.