Contact Ox Customer Service

Why should I report an Issue with Oxford Handbook of Clinical Medicine, Tenth Ed.?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Indextra AB to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So you generally have to go to the contents and do a manual one, which is useless considering even in a paperback version you can easily search the index! Please fix this before I regret buying such an expensive book online!poor user interface.

2. and copy other better app user interface , pls try and see medscape they provide the same information for free aswell.

3. difficult to navigate ur ruining reputation of Oxford clinical handbook.Easy to read, well prepared.

4. It is an ok app - not user friendly, it is very difficult to search for things especially when you're in a hurry.

5. Thanks.It was good in the first couple of months, now its not opening at all.It is not working in tab s7.

6. pls do some research.

1. Fix Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ox: Restarting the app will resolve most errors.
2. Update the Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Ox" » Open Oxford Handbook of Clinical Medicine, Tenth Ed. » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ox » click "UPDATE".
3. Clear Oxford Handbook of Clinical Medicine, Tenth Ed. app cache: Clearing cached data will force your app to retrieve the latest data directly from Ox servers.
   1. On Android, goto Settings » Apps » Select "Oxford Handbook of Clinical Medicine, Tenth Ed." » click Storage » click "Clear Cache".
4. Check Ox app permissions. If any of these permissions required to use your device's features are disenabled, Ox might not work.
5. Uninstall and reinstall Ox. If nothing else has worked, completely uninstall Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ox not working

2. Fix Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ox may not be able to connect to the Internet when running in the background.