Contact Safe Connect VPN Customer Service

Why should I report an Issue with Safe Connect VPN: Secure Wi-Fi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of McAfee LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. OLD REVIEW: Unfortunately, I've been having the same issues for the past few months that others are having which is safe connect does not stay connected.

2. My issue is that some apps don't work when VPN is on, and the feature to "turn off protection for some apps" keeps resetting the list.

3. Please make Safe Connect remember the list of apps that I have set as needing to run unprotected.

4. If you put a button to cancel the connecting process it would be great, caz when it's not able to connect , it stucks at CONNECTING which is a little bit annoying .

5. Almost always does it tell me "Oops, something went wrong" when I try to connect.

6. it had a bug where sometimes it would display a weird error message and it wouldn't connect.

7. When I try to connect it manually I keep getting the same error message.

8. It works or it doesn'tNo other VPN causes issues and I am upset that I paid a high price for something that doesn't function.

9. It turns itself off & even if I click on to connect, it doesn't.

10. Only issue, it won't alert you if it can't connect which it should so you dont think you are protected when you are not.

11. I can't connect to devices in my house with it, I can't even visit a number of websites.

1. Fix Safe Connect VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Safe Connect VPN: Restarting the app will resolve most errors.
2. Update the Safe Connect VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Safe Connect VPN" » Open Safe Connect VPN: Secure Wi-Fi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safe Connect VPN » click "UPDATE".
3. Clear Safe Connect VPN: Secure Wi-Fi app cache: Clearing cached data will force your app to retrieve the latest data directly from Safe Connect VPN servers.
   1. On Android, goto Settings » Apps » Select "Safe Connect VPN: Secure Wi-Fi" » click Storage » click "Clear Cache".
4. Check Safe Connect VPN app permissions. If any of these permissions required to use your device's features are disenabled, Safe Connect VPN might not work.
5. Uninstall and reinstall Safe Connect VPN. If nothing else has worked, completely uninstall Safe Connect VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Safe Connect VPN not working

2. Fix Safe Connect VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Safe Connect VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Safe Connect VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Safe Connect VPN may not be able to connect to the Internet when running in the background.