Published by BigQ Group on Jul 12, 2024

Report an issue with Connect the phone to TV.
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Why should I report an Issue with Connect the phone to TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BigQ Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Connect the phone to TV image 1 contact Connect the phone to TV image 2

Connect the phone to TV Customer Insights

1. A partial solution I've used is to Set a Low Monthly Budget in GOOGLE PAY: which alerts me of a purchase: Near or at & Above a Pre-Set Limit -- with a 'pushed' notification, allowing me to adjust purchases!I Have Never Had To Pay A Fee For Any Of The Ones I Use!!! All that being said, this cannot come close to the Web Video Caster that I use, and they keep upgrading their app constantly that you don't need to get the Premium, that is your choice, I know it's mine.

2. Easier connection with just screen mirroring phone device to TV options way.. than having to have ChromeCast, just to watch movies or any other ETC!!!!! again, appreciated heaps.

3. Similar apps, yes I downloaded a bunch of them, trying to see the Banff Mountain Video's, they all did not work, and most had poor documentation on how to make them work.

4. To get your phone to work, be very specific of what phone and TV you have on you Tube, it will tell you how to make it work.Not a very good app.

5. It also drained my battery very fast and made my phone get hotYeah, its a con! Read the others: if you've got money you don't want, there's perhaps a better use of it.

6. Well BigQ Group thanks for responding to my comment in a timely manner, and for that I'll give you a 3rd⭐.I didn't find a way to turn off notifications.

7. I'm going to request a refund.Can't connect to anything off the app Didn't even mirror my tvTo many ads ....pathetic n useless....waste of timeBottom Line: don't buy this APP.

8. Also, to be charged without planning for the debit to any of the stored accounts, usally intended for using NFC contactless payment, is how they collect without my intended knoledge.

9. TO BigQSys: Cancel my subscription I deleted this app on my phone.

10. I even subscribed and it still doesn't work.

11. It didn't work.

Steps to Troubleshoot & Fix Connect the phone to TV Issues

1. Fix Connect the phone to TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Connect the phone to TV: Restarting the app will resolve most errors.
  2. Update the Connect the phone to TV App. Here is how:
    1. On Android goto PlayStore » Search for "Connect the phone to TV" » Open Connect the phone to TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Connect the phone to TV » click "UPDATE".
  3. Clear Connect the phone to TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Connect the phone to TV servers.
    1. On Android, goto Settings » Apps » Select "Connect the phone to TV" » click Storage » click "Clear Cache".
  4. Check Connect the phone to TV app permissions. If any of these permissions required to use your device's features are disenabled, Connect the phone to TV might not work.
  5. Uninstall and reinstall Connect the phone to TV. If nothing else has worked, completely uninstall Connect the phone to TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Connect the phone to TV not working


2. Fix Connect the phone to TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Connect the phone to TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Connect the phone to TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Connect the phone to TV may not be able to connect to the Internet when running in the background.

Reported Issues