Contact Jockey VPN Customer Service

Why should I report an Issue with Jockey VPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StarTechCom to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ecery connection and disconnection time ads are comming very long times..once connected & after 1 mints connection will lose automatically ..very bad application..dont download and use..The coupon cost 20 AED and still u need to put ads in the UI.

2. The pure example of a bad management.

3. Very bad app...not usable.

1. Fix Jockey VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jockey VPN: Restarting the app will resolve most errors.
2. Update the Jockey VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Jockey VPN" » Open Jockey VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jockey VPN » click "UPDATE".
3. Clear Jockey VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Jockey VPN servers.
   1. On Android, goto Settings » Apps » Select "Jockey VPN" » click Storage » click "Clear Cache".
4. Check Jockey VPN app permissions. If any of these permissions required to use your device's features are disenabled, Jockey VPN might not work.
5. Uninstall and reinstall Jockey VPN. If nothing else has worked, completely uninstall Jockey VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jockey VPN not working

2. Fix Jockey VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jockey VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jockey VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jockey VPN may not be able to connect to the Internet when running in the background.