Contact Safe Delete Customer Service

Why should I report an Issue with Safe Delete?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Droiding to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. * This application helps you to delete your files (Images, Videos, etc) safely and permanently, so they can't be recovered again using Deleted Files Recovery Apps. ** For non-rooted phones, after deleting images, you should clear your gallery cache, to remove any data related with your images. * هذا التطبيق يساعدك علي حذف ملفاتك (صور, فيديوهات، أو أي نوع من أنواع الملفات) بشكل آمن و نهائي، بحيث لا يمكن إسترجاعها مرة أخري عن طريق تطبيقات إسترجاع الملفات المحذوفه. ** للهواتف التي لم تقم بتفعيل خاصية الرووت، يفضل بعد حذف الصور تحديدا، أن يتم حذف ال Cache الخاص بتطبيق Gallery لضمان حذف أي بيانات متعلقة بالصور المحذوفة.

1. Fix Safe Delete Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Safe Delete: Restarting the app will resolve most errors.
2. Update the Safe Delete App. Here is how:
   1. On Android goto PlayStore » Search for "Safe Delete" » Open Safe Delete » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safe Delete » click "UPDATE".
3. Clear Safe Delete app cache: Clearing cached data will force your app to retrieve the latest data directly from Safe Delete servers.
   1. On Android, goto Settings » Apps » Select "Safe Delete" » click Storage » click "Clear Cache".
4. Check Safe Delete app permissions. If any of these permissions required to use your device's features are disenabled, Safe Delete might not work.
5. Uninstall and reinstall Safe Delete. If nothing else has worked, completely uninstall Safe Delete then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Safe Delete not working

2. Fix Safe Delete Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Safe Delete be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Safe Delete not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Safe Delete may not be able to connect to the Internet when running in the background.