Contact File manager Customer Service

Why should I report an Issue with File manager : Safe & powerful?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of tools apps - weather apps std to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. While the interface could stand to gain a few UI tweaks and improvements, overall this one has a good feel to it and it handles normal functions of a file manager very well (you'd be surprised how many make it surprisingly hard to do stuff like copy/move files to another folder...) ItI've used this for years, and found nothing else that comes close.

2. Simple gallery is useful, I've not tried the music player.Works great, my newest file manager ! Needs animations for .gif and movie files.

3. I often have to go through my phone's default storage management app (settings) to delete thumbnails.Pretty good, though it doesn't have a ton of features like other full fledged apps like file sharing or cloud integration, etc.

4. Currently you have to navigate repeatedly over the tree when moving multiple files to different destinations from the same source.Wow! Never seen a file manager like this.

5. When I select files for deletion on the SD card, I can click the "Delete" icon and not only does it NOT delete them, but when I have to resort to deleting the files by using the computer, it won't show the change in available drive space until the app is shut down and restarted.

6. Please consider enabling this and it just might deserve 5 starsSince ES File Explorer has become a messy bloat-fest pushing malware and proving that they've completely lost site of their origins I've been desperately seeking a new file manager.

7. Other than that, it works well for opening files, etc.Nothing to write home about Themes would be a major improvement over selecting multiple colors options for each section.

8. Not realSearch In search option, when we click to result it leads to the possible folder.. if wrong one selected, back key doesn't lead to search result.. Thats why to search right result, again I have to go through search process.. So make it easier.. It would be better if you add suggestion in search option.

9. Intuitive, fast, and private, no Internet permission, has most expected management capabilities including creating shortcuts to files & folders.

10. My favourite feature: it let's you see at a glance the largest files taking up space on your device.

11. Multiple tabs would help with moving, copying files.

1. Fix File manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart File manager: Restarting the app will resolve most errors.
2. Update the File manager App. Here is how:
   1. On Android goto PlayStore » Search for "File manager" » Open File manager : Safe & powerful » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for File manager » click "UPDATE".
3. Clear File manager : Safe & powerful app cache: Clearing cached data will force your app to retrieve the latest data directly from File manager servers.
   1. On Android, goto Settings » Apps » Select "File manager : Safe & powerful" » click Storage » click "Clear Cache".
4. Check File manager app permissions. If any of these permissions required to use your device's features are disenabled, File manager might not work.
5. Uninstall and reinstall File manager. If nothing else has worked, completely uninstall File manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing File manager not working

2. Fix File manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make File manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to File manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, File manager may not be able to connect to the Internet when running in the background.