Contact ProgOn Customer Service

Why should I report an Issue with ProgOn - Image Progress Tracke?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ralf Winkelmann to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Only problem is, when you rotate or flip it, there is no way to save the editGet ready for a terrible explanation... This could totally be a user error but I seem to only be able to take an overlay/progress picture on just ONE of the photos I'd taken from the previous week, not all of them.

2. I take pictures from a distance, so it would be beneficial to enable a 3/5/10s timer so I could walk away after setting the camera at the same spot every time I take a progress picture.

3. All my original pictures are distorted in the app.I loove the photo overlay, so when doing progress pictures theres actually a way to line everything up and make a video.

4. Would be good to have a password or similar to open the app, or certain groups, considering the personal nature of weight loss photos.Bad experience moving to another phone.

5. Also, some white balance or locking AF/Exposure features so I can ensure a consistent color lighting each photo to eliminate a difference in shadows.

6. i did get my photos but have to manually add them.. they rotate once you add them so it'll be a lot more painful to do Just tried helium to backup but said that developer actually disallowed backup.

7. Being able to see the outline of a previous photo, multiple albums, before and after etc.

8. I have started with 3 photos from different angles - so I want to replicate all 3 - but when I go to take a new photo, it only let's me access one photo.

9. but this is just too much of a pain in the ass.I'm sure it probably works great for me photos but when importing pics, it turns them sideways.

10. When taking a new picture, its overlaid with the previous picture so that you can get the same angle and distance correct.

11. The end result is a seamless GIF! or a before/after picture, whichever you prefer.Okay, but minor issues.

1. Fix ProgOn Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ProgOn: Restarting the app will resolve most errors.
2. Update the ProgOn App. Here is how:
   1. On Android goto PlayStore » Search for "ProgOn" » Open ProgOn - Image Progress Tracke » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ProgOn » click "UPDATE".
3. Clear ProgOn - Image Progress Tracke app cache: Clearing cached data will force your app to retrieve the latest data directly from ProgOn servers.
   1. On Android, goto Settings » Apps » Select "ProgOn - Image Progress Tracke" » click Storage » click "Clear Cache".
4. Check ProgOn app permissions. If any of these permissions required to use your device's features are disenabled, ProgOn might not work.
5. Uninstall and reinstall ProgOn. If nothing else has worked, completely uninstall ProgOn then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ProgOn not working

2. Fix ProgOn Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ProgOn be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ProgOn not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ProgOn may not be able to connect to the Internet when running in the background.